Technical Support Specialist

2 weeks ago

Toronto Montreal Calgary Vancouver Edmonton Old Toronto Ottawa Mississauga Quebec Winnipeg Halifax Saskatoon Burnaby Hamilton Surrey Victoria London Halton Hills Regina Markham Brampton Vaughan Kelowna Laval Southwestern Ontario R, Canada Bloom Equity Partners Management, LLC Full time

Technical Support Specialist Location: Remote (preferably Canada)Department: Customer Support About Us Soutron Global is a B2B SaaS company transforming how archives, libraries, cultural institutions, and corporate enterprises manage information, objects, and digital collections at the very heart of their organizations. Our solutions empower organizations across industries to preserve history, unlock knowledge, and drive meaningful impact. About the Role We are looking for a talented and motivated Technical Support Specialist to join our growing team. In this role, you will be a key resource for both our customers and our internal implementation team, providing expert guidance, hands‑on technical support, and practical advice. You will act as a product specialist, ensuring best practices and security standards are followed throughout the implementation and support lifecycle. Key Responsibilities Manage and maintain Windows Servers, ensuring stability, security, and performance. Administer and support SQL Server, including scripting and queries. Provide responsive, high-quality customer support, building trust and resolving technical issues efficiently. Support and troubleshoot at the database and application level. Install, configure, and upgrade Soutron applications for customers in Soutron’s Cloud and on customer‑owned servers. Support pre‑sales activities through technical discovery, product demos, and solution alignment. Configure and support Single Sign‑On (SSO) for client implementations. Required Skills & Qualifications Proven experience in Windows Server management and administration. Strong SQL Server management and scripting skills. Knowledge of SSO systems (e.g., Microsoft Entra ID) and frameworks (e.g., SAML, OAuth). Practical knowledge of HTML/CSS for troubleshooting and customization. Excellent problem‑solving skills with a strong customer‑first mindset. Strong communication skills, with the ability to work across teams and explain technical concepts to both technical and non‑technical audiences. Nice to Have Skills Experience with automation and scripting (e.g., PowerShell, Power Automate, Python). Familiarity with cloud platforms such as Azure or AWS. Experience with Microsoft Reporting Services (e.g., building or customizing reports). What You’ll Bring A passion for solving technical challenges and helping customers succeed A proactive mindset and eagerness to learn The ability to work independently and collaboratively in a remote‑first environment #J-18808-Ljbffr

  • Technical Support Specialist

    3 weeks ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Bloom Equity Partners Full time

    About UsSoutron Global is a B2B SaaS company that transforms how archives, libraries, cultural institutions, and corporate enterprises manage information, objects, and digital collections at the core of their organizations. Our solutions empower organizations across industries to preserve history, unlock knowledge, and drive meaningful impact.LocationRemote...

  • Technical Support Specialist

    3 weeks ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Hive.co Full time

    Join to apply for the Technical Support Specialist role at Hive.co At Hive, we’re all about creating moments that matter and helping event marketers connect with their biggest fans. Live events bring people together, and our industry‑leading platform makes it easier than ever for promoters to build strong, lasting connections with their audiences. Our...

  • Technical support specialist

    2 weeks ago

    Longueuil, Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern, Canada D-BOX Technologies Inc. Full time

    We are seeking a Technical Specialist, Customer Service, who will be responsible for providing direct assistance, mainly by email and telephone, to all internal and external D-BOX customers, making recommendations for continuous product improvement, participating in the design and development of various management tools, and developing standard processes for...

  • Technical Support Specialist

    1 week ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Shakudo Full time

    About the Job & ShakudoAt Shakudo, we are building the world’s first operating system for data and AI. We use the term operating system in the truest sense of the word. Like iOS, Windows and Linux, Shakudo’s end-to-end OS offers ever-evolving, automatically operated, best-of-breed open-source components tailored to each business's unique needs.As we...

  • Technical Support Specialist

    2 weeks ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada ServiceTitan Full time

    Ready to be a Titan? We accompany our customers every step of the way, from the moment they partner with us, to the end of their journey. We work hard and like to have fun along the way. If you’re excited about helping small business owners in the trades, love technology, and aren't afraid of a challenge or two, our customer support team is where you...

  • Technical Support Specialist, Financials

    3 weeks ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada ServiceTitan Full time

    Technical Support Specialist, Financials Join to apply for the Technical Support Specialist, Financials role at ServiceTitan Get AI-powered advice on this job and more exclusive features. Ready to be a Titan? We accompany our customers every step of the way, from the moment they partner with us, to the end of their journey. We work hard and like to have fun...

  • Technical Support Specialist

    5 days ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Taskify AI Full time

    Technical Support Specialist (Remote) Pay: Competitive monthly compensation up to $10,000, based on role and performance We’re looking for detail-oriented professionals to support a variety of content and AI-related evaluation tasks. This role involves reviewing written material, analysing responses, and helping enhance the quality, accuracy, and clarity...

  • Technical Support Specialist

    3 weeks ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada OpsLevel Full time

    About OpsLevel OpsLevel is the leading internal developer portal designed to help engineering teams build, ship, and maintain software better than ever. We believe that developer portals are a critical part of a great developer experience. With customers like Duolingo, Okta, Keller Williams, and Hootsuite, we know that the best businesses in the world...

  • Technical Support Specialist, Financials

    2 weeks ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada ServiceTitan Full time

    Technical Support Specialist, Financials Ready to be a Titan? We accompany our customers every step of the way, from the moment they partner with us to the end of their journey. We work hard and like to have fun along the way. If you’re excited about helping small business owners in the trades, love technology, and aren’t afraid of a challenge or two,...

  • Technical Sales Support Specialist

    6 days ago

    Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Mercor Full time

    Technical Sales Support Specialist 1 day ago Be among the first 25 applicants This range is provided by Mercor. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $80.00/hr - $145.00/hr Direct message the job poster from Mercor Mercor connects elite creative and technical talent with leading...