Technical Support Specialist
7 days ago
Technical Support Specialist (Bilingual-French and English)We are looking for a Bilingual Technical Support Specialist to join our team in Montréal (Quebec, H4N 2M3). This is a full-time position (40 hours per week), with an immediate start date.Your Job:You will diagnose and resolve our corporate clients’ technical issues over the telephone, email and online chat in the areas of system configurations, product functionality and bugs/enhancements.You build personal customer relationships and focus on offering an awesome customer experience.You escalate issues to our development team and co-ordinate such issues until they are solved.You convey customer feedback to product development staff.You keep customers informed on how and when issues are resolved.You interact with other teams to provide comprehensive and high-quality support.You work in a 24/7 shift system with great planning reliability. Depending on the shift there are attractive bonuses and compensation days.Your Profile:You have excellent logical, analytical and problem-solving skills.You possess good customer etiquette and the ability to manage high profile customers well under pressure.You have experience in troubleshooting Windows Server issues using inbuilt Windows applications such as the Event Log Viewer, netstat etc.You have a good understanding of basic networking protocols.You are fluent in English and French – any other language is a plus.You are a quick learner and self-starter.Bonus Skills:You have knowledge/experience with Hyper-V and/or VMware virtualization platforms.You have previous experience in network/system administration.You have a deep understanding of the Windows Server operating system (file system, registry, memory model, security model, process model).You have knowledge/experience with Microsoft VSS.Free space for innovation and independent action in a fast-growing international company.Personal and professional development opportunities.Short decision paths and flat hierarchies in an open work atmosphere.Home-Office Option and flexible working hours.Additional Sick Leave & Public Holidays.Collective Insurance Plan.Way to Work Goodie.Be-Active Bonus – we’ll keep you healthy with an allowance to your membership in fitness and sports clubs.Temporary Employee Exchange Program – we provide the ability for you to work at our global office locations and explore the world (e.g. Malta, Madrid, Berlin, Washington D.C.).Team events and regular global update meetings.Seniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesIT Services and IT Consulting and IT System Training and SupportReferrals increase your chances of interviewing at Hornetsecurity by 2xGet notified about new Technical Support Specialist jobs in Montreal, Quebec, Canada.Montreal, Quebec, Canada $60 - $65 23 hours agoMontreal, Quebec, Canada CA$18 - CA$19 1 day agoIncident Management Agent, Pharmacy Solutions, Level 2Montreal, Quebec, Canada $80,000 - $90,000 2 days agoMontreal, Quebec, Canada $60,000 - $70,000 2 days agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
-
Technical & Facilities Support Specialist
3 weeks ago
Montreal, Canada Symcor Inc. Full timeTechnical & Facilities Support Specialist Job Description Posted Tuesday, April 8, 2025 at 4:00 AM | Expired Monday, May 12, 2025 at 3:59 AM About Symcor Symcor enables secure data exchanges and supporting business processes, to help clients succeed in an evolving digital world. Trusted by Canada's largest institutions for over 25 years to support their...
-
Technical & Facilities Support Specialist
3 weeks ago
Montreal, Canada Symcor Inc. Full timeTechnical & Facilities Support Specialist Job Description Posted Tuesday, April 8, 2025 at 4:00 AM | Expired Monday, May 12, 2025 at 3:59 AM About Symcor Symcor enables secure data exchanges and supporting business processes, to help clients succeed in an evolving digital world. Trusted by Canada's largest institutions for over 25 years to support their...
-
Expert Technical Support Specialist
3 weeks ago
Montreal, Canada Schneider Electric Full timeExpert Technical Support Specialist Schneider Electric is looking for an experienced support specialist to focus on EcoStruxure Power Operation (EPO) and SCADA systems. This is not a call‑center role but a collaborative, strategic position that addresses complex technical challenges and ensures system reliability and customer success. What you will do...
-
Technical Support Specialist
7 days ago
Montreal, Quebec, Canada Hornetsecurity Full time $60,000 - $80,000 per yearDo you enjoy solving technical problems, guiding users, and sharing your cybersecurity expertise?Are you passionate about customer support and eager to make a real impact from the very first stages of the user journey? If so, this position is for youWe are looking for a motivated,bilingual (French/English) Cybersecurity Technical Support Specialistto join...
-
Technical Support Specialist
4 weeks ago
Montreal, Canada SwiftConnect Full timeGet to Know SwiftConnect At SwiftConnect, we are the trailblazers in the realm of connected access enablement. Our passion lies in crafting seamless and elegant interactions for our customers, ensuring their users' digital pass is always at their fingertips – be it on their phone, watch, or anywhere it needs to be. We specialize in powering the next...
-
Scientific & Technical Support Specialist
2 weeks ago
Montreal, Canada SCIREQ Full timeScientific & Technical Support Specialist Location: Montreal, Canada We are looking for an enthusiastic, motivated individual combining technical and life science skills to join our Technical Support team for our line of high-tech cardiology, neurobiology and pulmonary research devices. As the ideal candidate for this position, you have outstanding people...
-
Technical Support Specialist
2 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Surrey, Victoria, London, Halton Hills, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Bloom Equity Partners Management, LLC Full timeTechnical Support Specialist Location: Remote (preferably Canada)Department: Customer Support About Us Soutron Global is a B2B SaaS company transforming how archives, libraries, cultural institutions, and corporate enterprises manage information, objects, and digital collections at the very heart of their organizations. Our solutions empower organizations...
-
SCADA & EPO Technical Support Specialist
3 weeks ago
Montreal, Canada Schneider Electric Full timeA leading energy technology company is looking for an Expert Technical Support Specialist in Montreal. This full-time role focuses on EcoStruxure Power Operation and SCADA systems, addressing complex technical challenges. Responsibilities include analyzing technical issues, collaborating with teams, and conducting remote troubleshooting. Ideal candidates...
-
Technical Support
23 hours ago
Montreal, Quebec, Canada Float4 Full timeWorking at Float4If you are looking to do the best work of your career, collaborating with an industry-leading team of creatives and technologists on bold high-visibility international projects, you've come to the right place.Beyond the impactful work itself, employees enjoy a creative environment and open atmosphere along with a solid benefits package.From...
-
Technical Support Specialist
4 weeks ago
Toronto, Montreal, Calgary, Vancouver, Edmonton, Old Toronto, Ottawa, Mississauga, Quebec, Winnipeg, Halifax, Saskatoon, Burnaby, Hamilton, Victoria, Surrey, Halton Hills, London, Regina, Markham, Brampton, Vaughan, Kelowna, Laval, Southwestern Ontario, R, Canada Bloom Equity Partners Full timeAbout UsSoutron Global is a B2B SaaS company that transforms how archives, libraries, cultural institutions, and corporate enterprises manage information, objects, and digital collections at the core of their organizations. Our solutions empower organizations across industries to preserve history, unlock knowledge, and drive meaningful impact.LocationRemote...
