Accounts Receivable Technician

2 weeks ago


Calgary, Alberta, Canada Fastco Canada Full time
OVERVIEW

Fastco is seeking a detail-oriented and experienced Accounts Receivable Technician to join our finance
team. The ideal candidate will have a strong background in accounts receivable processes, with a
particular emphasis on cash application and customer collections.

This role requires a meticulous individual who can efficiently manage receivables, ensure accurate cash
allocations, and proactively engage with customers to facilitate timely payments.

RESPONSIBILITIES

Customer Collections| 40%

  • Implement effective collection strategies to minimize outstanding receivables.
  • Communicate with customers to address payment delays, resolve disputes, and negotiate payment plans.
  • Monitor and manage aged receivables, taking appropriate actions to accelerate cash inflows.

Cash Application| 40%

  • Accurately apply incoming payments to customer accounts using our ERP software.
  • Reconcile discrepancies between payment amounts received and outstanding invoices.
  • Investigate and resolve payment-related issues promptly.

Customer Relationship Management & Invoice Management| 20%

  • Build and maintain positive relationships with customers to facilitate smoother collections processes.
  • Address customer inquiries related to invoices, payments, and account balances in a professional and timely manner.
  • Work closely with the customer service, sales, and marketing teams to ensure accurate and timely invoicing.
  • Reconcile customer accounts and resolve any billing discrepancies.
QUALIFICATIONS AND SKILLS
  • Proven experience in accounts receivable, with a focus on cash application and collections.
  • Excellent communication and negotiation skills for interacting with both internal teams and external customers.
  • Proficiency in using an ERP system (SAP, Netsuite, Sage, etc) and Microsoft Excel for data analysis and reporting.
  • Detail-oriented with a high level of accuracy in data entry and reconciliation.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Have a DCS, ACS in accounting or administration, college level.
  • Have a minimum of 3 years of experience in accounting/receivables.
  • Proficiency in spoken and written French & English needed to ensure communication with clients across Canada.
  • Master the MS Office suite.
  • Knowledge of SAP Business By Design would be an asset.
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