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IT Network and Security Administrator
2 months ago
Platforms
- Stay up to date with industry trends and current technologies in network, cloud, & security.
- Interact with third-party service providers to ensure expectations for scope, quality, performance, and cost are consistently met.
- Learn the IT platforms market, practices, products, and propose opportunities to increase efficiency, reduce costs, and drive growth.
- Assist the Senior Network Engineer to execute a process for IT Asset Management that ensures all technology assets are effectively tracked, deployed, maintained, upgraded, decommissioned, and ensure responsible disposal.
- Participate in the creation of processes, policies, and adherence to best practices.
- Ensure effective operation of Heartland network, cloud, and applications are in place for users.
- Work with Senior Network Engineer to engage application vendors and services providers to install, configure, maintain, and support a variety of applications.
- Create and maintain technical documentation and network diagrams.
- Ensure operational effectiveness of network security components for enterprise and cloud environments such as firewalls, VPN and network devices.
- Contribute to the design and implementation of security standards and best practices.
- Assist the Senior Network Engineer in the execution of the delivery of the Cybersecurity roadmap, providing updates on progress and tracking changes in Heartland’s Cyber risk and security posture.
- Promote Cybersecurity awareness throughout the organization, spreading knowledge of threats, best practices, and effective use of training tools.
- Participate in the delivery of cybersecurity and resiliency activities including tabletop exercises, DR tests, and penetration tests.
- Operate IAM tools and processes to manage digital identities, control access, streamline onboarding, offboarding, and role changes, and inform access audits.
- Provide guidance and training to other IT staff on cloud security best practices.
- Provide Level 1/2 operational support of networks, applications, and hybrid cloud environments, including the following technologies:
- Network security: li>
- Monitor performance issues with network architecture and assist Senior Network Engineer in diagnosing of issues.
- Manage Azure resources and services, including virtual machines, virtual networks, Azure backups, and storage accounts.
- Assist in the administration of Office 365 services, including Exchange Online, SharePoint, Teams, and other applications.
- Understanding of optimization and tuning of cloud monitoring systems and processes.
- Ensure internal service levels for performance and availability of platforms and applications are tracked and consistently achieved.
- Understanding of Network & Security device management.
- Understanding of Cloud design, deployment, and management.
- Ability to troubleshoot network and cloud environments.
- Good knowledge of Windows platforms, Office 365, and MS Defender.
- Working knowledge of Cybersecurity frameworks, tools, and best practices.
- English language requirement.
- Experience in Insurance Technology an asset.
