Current jobs related to Branch Manager II - Golden Horseshoe - DUCA Financial Services Credit Union

  • Branch Manager

    3 weeks ago

    Golden Horseshoe, Canada DUCA Financial Services Credit Union Full time

    Job Title: Area ManagerAt DUCA Financial Services Credit Union, we're seeking a highly skilled and experienced Area Manager to lead our retail banking team. As a key member of our leadership team, you will be responsible for driving business growth, developing strong relationships with our members, and ensuring exceptional customer service.Key...

  • Senior Financial Advisor

    4 weeks ago

    Golden Horseshoe, Canada Scotiabank Full time

    Title: Senior Financial Advisor - Scarborough, ON (Cedarbrae Plaza Branch)Requisition ID: 205456Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.About the roleWhat your role will be…Senior Financial AdvisorAt Scotiabank we help employees build their futures – where they can be themselves, and win...

  • Area Manager

    2 months ago

    Golden Horseshoe, Canada DUCA Financial Services Credit Union Full time

    strong> We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. p> We exist to help People, Businesses and CommunitiesDo More, Be More, and Achieve More. Positive, un-big bank like service experience delivered through...

  • Area Manager

    2 months ago

    Golden Horseshoe, Canada The Toronto-Dominion Bank (Canada) Full time

    p>Job Description:KEY ACCOUNTABILITIESCUSTOMERManage the service and advice team promoting a positive customer and colleague experience.Actively promote the Bank's image within the community through participation and leadership in community business groups, initiatives, fundraisers etc.Ownership/oversight of complex daily branch administrative duties,...

  • Area Manager

    2 weeks ago

    Golden Horseshoe, Canada The Toronto-Dominion Bank (Canada) Full time

    Job Description:KEY ACCOUNTABILITIESLead a team of customer service representatives to deliver exceptional service and advice to customers.Develop and implement strategies to promote the bank's image within the community through community business groups, initiatives, and fundraisers.Oversee daily branch administrative duties, including mutual funds, RESL,...

  • VP, Credit Risk Management

    3 weeks ago

    Golden Horseshoe, Canada Chad Management Group Inc. Full time

    p>VP Credit Risk & Analytics With over $1 billion in loans funded, our client has helped hard-working Canadians with personalized money solutions with more flexibility than traditional banks across both its retail and digital channels. They are a member of the Canadian Consumer Finance Association, a fully licensed lender with 110+ branches across Ontario....

  • VP, Credit Risk Management Lead

    3 weeks ago

    Golden Horseshoe, Canada Chad Management Group Inc. Full time

    VP Credit Risk & AnalyticsWith over $1 billion in loans funded, Chad Management Group Inc. has helped hard-working Canadians with personalized money solutions with more flexibility than traditional banks across both its retail and digital channels. They are a member of the Canadian Consumer Finance Association, a fully licensed lender with 110+ branches...

  • VP, Credit Risk Management Lead

    3 weeks ago

    Golden Horseshoe, Canada Chad Management Group Inc. Full time

    VP Credit Risk & AnalyticsWith over $1 billion in loans funded, Chad Management Group Inc. has helped hard-working Canadians with personalized money solutions with more flexibility than traditional banks across both its retail and digital channels. They are a member of the Canadian Consumer Finance Association, a fully licensed lender with 110+ branches...

  • Vice President, Credit Risk Management

    2 months ago

    Golden Horseshoe, Canada Chad Management Group Full time

    p>VP Credit Risk & Analytics With over $1Billion in loans funded, our client has helped hard-working Canadians with personalized money solutions with more flexibility than traditional banks across both its retail and digital channels. They are a member of theCanadian Consumer Finance Association, fully licensed lender with 110+ branches across Ontario. p>The...

  • Strategic Credit Risk Manager

    1 week ago

    Golden Horseshoe, Canada Chad Management Group Full time

    At Chad Management Group, we're seeking a highly skilled Credit Risk and Analytics Expert to join our team and contribute to the development of our credit scoring capabilities. With over $1Billion in loans funded, our client has helped hard-working Canadians with personalized money solutions with more flexibility than traditional banks across both its retail...

  • Automotive District Manager

    4 weeks ago

    Golden Horseshoe, Canada American Iron and Metal Full time

    Job Title: Automotive District ManagerWe are seeking an experienced Automotive District Manager to join our team at American Iron and Metal. As a key member of our leadership team, you will be responsible for overseeing the daily operations of multiple Kenny U-Pull locations within the district.Key Responsibilities:Ensure all locations adhere to company...

  • Automotive District Manager

    3 weeks ago

    Golden Horseshoe, Canada American Iron and Metal Full time

    Job Title: Automotive District ManagerWe are seeking an experienced Automotive District Manager to join our team at American Iron and Metal. As a key member of our leadership team, you will be responsible for overseeing the daily operations of multiple Kenny U-Pull locations within the district.Key Responsibilities:Ensure all locations adhere to company...

  • Senior Manager

    2 months ago

    Golden Horseshoe, Canada Securitas Security Services USA, Inc. Full time

    Job SummaryWe are seeking a highly experienced and skilled Area Vice President to lead our Security Services team in the USA. The successful candidate will be responsible for overseeing the strategic direction and operational management of our security services, ensuring the delivery of high-quality services to our clients.Key ResponsibilitiesStrategic...

  • Senior Manager

    2 months ago

    Golden Horseshoe, Canada Securitas Security Services USA, Inc. Full time

    Job SummaryWe are seeking a highly experienced and skilled Area Vice President to lead our Security Services team in the USA. The successful candidate will be responsible for overseeing the strategic direction and operational management of our security services, ensuring the delivery of high-quality services to our clients.Key ResponsibilitiesStrategic...

  • Business Banking Relationship Manager

    1 month ago

    Golden Horseshoe, Canada Webster Bank Full time

    Business Banking Relationship ManagerAt Webster Bank, we're committed to helping businesses thrive. As a Business Banking Relationship Manager, you'll play a key role in cultivating and growing a portfolio of business clients within our target segment.Key Responsibilities:Contribute to segment growth by executing against our segment strategy, focusing on new...

  • Business Banking Relationship Manager

    1 month ago

    Golden Horseshoe, Canada Webster Bank Full time

    Business Banking Relationship ManagerAt Webster Bank, we're committed to helping businesses thrive. As a Business Banking Relationship Manager, you'll play a key role in cultivating and growing a portfolio of business clients within our target segment.Key Responsibilities:Contribute to segment growth by executing against our segment strategy, focusing on new...

  • Business Banking Relationship Manager

    2 months ago

    Golden Horseshoe, Canada Webster Bank Full time

    About the RoleWe are seeking a highly skilled Business Banking Relationship Manager to join our team at Webster Bank. As a key member of our commercial banking team, you will be responsible for cultivating and growing a portfolio of business clients within our target segment.Key Responsibilities:Contribute to the growth of our segment by executing against...

  • Business Banking Relationship Manager

    2 months ago

    Golden Horseshoe, Canada Webster Bank Full time

    About the RoleWe are seeking a highly skilled Business Banking Relationship Manager to join our team at Webster Bank. As a key member of our commercial banking team, you will be responsible for cultivating and growing a portfolio of business clients within our target segment.Key Responsibilities:Contribute to the growth of our segment by executing against...

  • Senior Financial Crime Risk Management Specialist

    1 week ago

    Golden Horseshoe, Canada The Toronto-Dominion Bank (Canada) Full time

    Job Description:Department / Position Overview:The TD Global Financial Crime Risk Management department is responsible for establishing and maintaining TD's Global Anti-Money Laundering (AML), Anti-Terrorist Financing (ATF), Economic Sanctions and Anti-Bribery/Anti-Corruption (ABAC) program to ensure compliance with regulatory requirements.Supports the Vice...

  • Chief Credit Risk Officer

    3 weeks ago

    Golden Horseshoe, Canada Chad Management Group Inc. Full time

    VP Credit Risk & AnalyticsWith over $1 billion in loans funded, our client has helped hard-working Canadians with personalized money solutions with more flexibility than traditional banks across both its retail and digital channels. They are a member of the Canadian Consumer Finance Association, a fully licensed lender with 110+ branches across Ontario.Key...

Branch Manager II

2 months ago

Golden Horseshoe, Canada DUCA Financial Services Credit Union Full time

Why DUCA?

We’re a vibrant, exciting credit union that lives its "profits with a purpose" philosophy in every financial transaction, product, interest rate, and community initiative we offer. Founded in 1954, DUCA has grown from a single branch credit union in Toronto to 19 branches across Southern Ontario with over 85,000 Members we are proud to serve.

We exist to help People, Businesses and CommunitiesDo More, Be More, and Achieve More.

DUCA ( www.duca.com ) is the fastest organically growing large Credit Union in Canada distinguished for the following:

  • Positive, un-big bank like service experience delivered through Member-facing staff in branch, on the phone (Member-Connect) and via our Mobile mortgage specialists, Wealth Management advisors and Commercial and Business Banking Account Managers.
  • Competitive rates.
  • Personalized financial solutions, guidance, and service with the lowest possible fees for both Personal and Business Members.
  • Profit sharing among Members.
  • Multiple ways to bank—online, mobile app, phone/full-service Member Connect Contact Centre, and, of course, in-branch—DUCA is accessible 24/7
  • A community philosophy of “profits with a purpose” culminating in the creation of the DUCA Impact Lab (www.ducaimpactlab.com), a charitable foundation committed to helping the credit challenged and underbanked. This led to DUCA's designation as a B-Corp certified organization, the first ever credit union to receive this global recognition.

A career with one of Canada’s fastest growing credit unions means you’ll find endless opportunities to make a difference with your unique abilities and perspectives.Our people live their purpose while helping others Do more, Be more and Achieve more with their money and their lives. At DUCA, you’ll be part of a vibrant and collaborative team where you’ll be supported to excel and make an impact, no matter what role you play.

Branch Manager II

We are looking for a new Branch Manager II to join ourdynamic Etobicoke branch

Branch Hours
 Mon to Wed: 9:30 am to 5:00 pm
Thur: 9:30 am to 7:00 pm
Fri: 9:30 am to 5:00 pm
Sat: 9:30 am to 1:00 pm

Job Purpose & Summary

The Branch Manager leads and manages the overall branch operations and branch team, with the purpose of helping our Members do more, be more, and achieve more with their money and their lives. The Branch Manager is responsible for the overall success of the branch, including achieving branch targets and business objectives, by effectively coaching, training, and leading the team to deliver an exceptional Member experience and provide holistic financial advice. The Branch Manager is responsible for all people management activities, including staffing decisions, performance management, and compensation decisions. The Branch Manager leads and participates in branch campaigns, acts as a DUCA ambassador in the community, and ensures branch operations are efficient and compliant. The Branch Manager also works towards achieving their personal sales goals, by meeting with Members and using their expert product knowledge to identify products and/or services that will help Members achieve their short- and long-term objectives.

Key Accountabilities & Duties

  • Establish a Member-centric focus for the branch, promoting lobby leadership and a high-level of Member service in all interactions, through ongoing feedback and leading by example
  • Coach the branch team in the development of their sales and advice skills, product knowledge, relationship development skills, and how to identify opportunities to promote DUCA and our products
  • Identifies external opportunities to build and develop business within the community and lead the branch in campaigns and business development activities to optimize results and acquire new Members to the branch and portfolio
  • Provide day-to-day coaching to Financial Services Officers and Member Service Representatives on the total relationship with the Member, ensuring opportunities and interactions are maximized to help Members achieve their objectives
  • Lead and oversee all branch activities, and motivate and encourage the team to work collaboratively in order to achieve branch and individual objectives, while always acting in the best interest of our Members.
  • Coach team to resolve problems at first point of contact, and handle any escalated Member concerns
  • Lead the growth, deepening, and maintenance of relationships with our Members by providing holistic advice to help Member meet their short- and long-term objectives.
  • Manage performance of all employees, including training, coaching, feedback, and performance reviews
  • Lead hiring and selection process
  • Identify training needs for employees and develop plan to close the gap
  • Provide investment advice and identify the appropriate solution including registered and non-registered term deposits, TFSAs, mutual funds, and wealth solutions that fit and meet the Members’ needs. Refer more complex investment service needs to our Wealth Management team as required.
  • Open new accounts and through the process, identify additional Member needs, promoting the appropriate solution to meet these needs.
  • Develop a suite of “centers of influence” outside the branch in order to support referrals and business development activity.
  • Remain up-to-date on DUCA products, services, operational and risk policies and procedures
  • Make decisions that mitigate risk, adhere to policy and procedure, and do what is best for the Member
  • Ensure effective use and integration of the CRM in all advice-based activities

Occupational Experience & Education Requirements

  • Post-secondary education
  • Minimum of four (4) years of experience financial services.
  • Minimum of three (3) years’ experience managing people/leading a team
  • Mutual funds license (IFIC)
  • Proven success in growing the business and establishing community and Member (client) relationships
  • Experience in advisory roles in personal banking, including experience with retail credit and investments. Experience in business banking considered an asset
  • Proven success with sales and relationship management

Knowledge, Skills & Attributes

  • Passion for providing excellent Member service and helping Member to achieve their goals
  • Outstanding people management and leadership skills, including the ability coach, lead, motivate, and manage a team through change
  • Strong relationship-management skills
  • Strong problem-solving ability
  • Strong written and verbal communication skills
  • Excellent business acumen and financial industry knowledge
  • Strong attention to detail and time management skills
  • Proficiency in Microsoft Office products, including Outlook, Word, Excel, and PowerPoint

Department: Retail Banking

Primary Location: Etobicoke Branch -1451 Royal York Rd, Etobicoke, ON M9P 3B2

Employment Status: Full-time

Hours per Week: 38

Salary: The annual salary range for this position starts at $90,095. Actual annual base salaries will vary depending on relevant job-related factors such as experience, knowledge, skills, qualifications, and education/training. Depending on the position, DUCA’s total compensation package may include incentive compensation tied to company and individual performance or other benefits.

DUCA is committed to employment equity and encourages applications from all qualified candidates. Recruitment related accommodations will be provided upon request.

Qualified applicants are encouraged to submit their application. Applications must include a resume.

We thank all applicants but only those considered for an interview will be contacted.

#J-18808-Ljbffr