CX Performance

A leading financial services provider in Montreal seeks a Manager of CX Performance & Strategy to lead cross-functional alignment on customer experience. This role involves shaping a customer-centric culture, driving improvements in Net Promoter Scores, and collaboration with various departments to enhance customer experiences. Ideal candidates will have...

Location: Must be based in Canada and available during EST hours Work Arrangement: Remote or hybrid options available Havas CX is looking for a Middleware Developer to support mobile application development across a fast-moving digital ecosystem. This is a contract role for someone who is comfortable jumping into an active codebase, understanding how things...

The Genesys Cloud CX Change Manager will be responsible for driving user adoption communication and organizational readiness for transformation initiatives across a large multi-client environment. This role ensures that transitions are smooth, well-communicated and effectively supported at every stage. The Change Manager will partner with business technical...

A global IT services and consulting company is seeking a Call Team Monitoring Specialist to monitor and analyze contact center performance using the Genesys Cloud CX platform. This role requires proven experience in performance monitoring and strong communication skills to deliver actionable insights. Join a dynamic team committed to operational excellence...

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and...

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and...

Manager, Customer Experience Accreditations 1 week ago Be among the first 25 applicants Job Title: Manager, CX Accreditations Reports to: Senior Director, Airport Solutions Location: Montreal, Canada Job Type: Permanent Position Overview The Manager, Customer Experience Accreditations supports ACI World’s mission to champion the transformation of airports...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your...