Remote: Genesys Cloud CX Monitoring Specialist

A global IT services and consulting company is seeking a Call Team Monitoring Specialist to monitor and analyze contact center performance using the Genesys Cloud CX platform. This role requires proven experience in performance monitoring and strong communication skills to deliver actionable insights. Join a dynamic team committed to operational excellence...

A global IT services and consulting company is seeking a Call Team Monitoring Specialist to monitor and analyze contact center performance using the Genesys Cloud CX platform. This role requires proven experience in performance monitoring and strong communication skills to deliver actionable insights. Join a dynamic team committed to operational excellence...

Company Description Who we are Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of...

Company Description Who we are Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of...

Company Description Who we are Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of...

Company Description Who we areMiratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology,...

The Genesys Cloud CX Change Manager will be responsible for driving user adoption communication and organizational readiness for transformation initiatives across a large multi-client environment. This role ensures that transitions are smooth, well-communicated and effectively supported at every stage. The Change Manager will partner with business technical...

A leading IT services company is seeking a Senior Genesys Cloud CX Functional Analyst in Toronto, Ontario. This role involves designing and optimizing customer interaction solutions for a multi-client environment. Candidates should have over 5 years of experience with the Genesys platform and strong configuration skills. This full-time position offers a...

A global IT services company based in Toronto is looking for an Entry-level Genesys Cloud CX Integration Engineer. This role involves designing and implementing integrations between Genesys Cloud CX and CRM systems like Salesforce and Microsoft Dynamics 365. Candidates should have experience with REST APIs and a good understanding of customer engagement...

A global IT services company based in Toronto is looking for an Entry-level Genesys Cloud CX Integration Engineer. This role involves designing and implementing integrations between Genesys Cloud CX and CRM systems like Salesforce and Microsoft Dynamics 365. Candidates should have experience with REST APIs and a good understanding of customer engagement...