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Customer Solutions Lead, Alberta

3 months ago

Grande Prairie, Canada Bayer (Schweiz) AG Full time

At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ‘Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us. If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.

Customer Solutions Lead, Alberta

This opportunity strives for the following outcomes:

  • Customers choose Bayer as their preferred provider for their operation
  • Team members run their local business to benefit customers and Bayer
  • Maximize local business opportunities and customer experience by co-creating short, mid and long-term outcomes with farmers and business partners

This is a permanent role, home-based in either Vermilion, Mannville or Lavoy, Alberta, requiring regular local travel within those areas.

What you will do:

  • Jointly own and achieve squad P&L targets, in collaboration with all squad members
  • Plan, prioritize and execute in short-term (90-day cycles), mid-term and long-term cycles
  • Adapt, iterate, regularly reassess, and prioritize tasks to ensure continued progress towards squad outcomes
  • Collaborate and co-create within squad to ensure clarity of accountabilities to maximize customer focus
  • Leveraging digital tools and agronomic expertise position, support, and service the full Bayer portfolio of seed, crop protection and new business models, while also leveraging market intel and data insights to assess and prioritize opportunities
  • Contributing to effective team dynamics as a self-managing squad, via activities such as peer recruitment, selection, and performance feedback
  • Foster an inclusive environment of professionalism and safe working practices ensuring Safety and Compliance requirements are met or exceeded within squad
  • Foster strong relationships with key growers and new potential customers to drive market share and ensure a positive customer experience
  • Enabled by a strong understanding of the complete portfolio and relevant programs, collaborate within the squad to grow and protect sales of Bayer Crop Science (BCS) products and provide product and support services
  • Collaborate within the squad to prioritize spend of discretionary unit market funds to maximize discretionary program impact
  • Develop targeted strategies to drive sales across the full Bayer portfolio, including seed treatment sales with retails and commercial seed treaters

Who you are:

  • BSc in Agriculture or related discipline with related experience
  • Excellent understanding of local crop production, agronomy and Bayer portfolio for seed, crop protection and digital
  • Flexible mindset and ability to adapt to changing business needs
  • Strong interpersonal, team and communication skills – presentation, written, verbal and listening, to maximize results with customers and internal stakeholders
  • Understands key customer needs to develop tailored solutions
  • Experience using digital tools to manage, interpret and leverage data
  • Excellent problem solving through analytical thinking in complex situations with minimal guidance
  • Valid provincial driver’s license and ability to operate motor vehicles safely
  • Ability to effectively supervise and coach summer students

Additional Preferred Skills/Experience:

  • CCA, CCSC, PAg (RTAg) or OAQ designation
  • Advanced computer and database skills with ability to use MS Office Suite as well as other BCS Software (CRM, Tableau)

What we offer:

  • This position provides the use of a vehicle
  • Competitive compensation and rewards package
  • Collaborative, diverse and inclusive culture
  • Career development and global opportunities
  • Work-life flexibility programs such as flex hours, employee discounts, volunteer days, wellness, and other employee offerings

Bayer is committed to fostering, cultivating and preserving a culture of Inclusion and Diversity. We embrace and encourage our employees’ differences and believe that our people are our most valuable asset. The collective sum of individual life experiences, knowledge, innovation, self-expression, unique capabilities that our employees invest in their work represents our culture, reputation, and Bayer’s values and purpose.

All referral candidates must first be submitted via our internal referral system by a current Bayer employee in order to participate in the referral program. Once a Bayer employee has successfully referred you in our system, you will receive an automated email with instructions on how to complete your application.

Application Deadline: August 21, 2024

Bayer welcomes and encourages applications from people with disabilities. Candidates participating in our selection process requiring accommodation due to a disability or medical need are encouraged to notify the Bayer representative that they will be meeting with to ensure appropriate arrangements can be made.

Location: based in either Vermilion, Mannville or Lavoy, Alberta

Division: Crop Science

Reference Code: 824267

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