Rental Coordinator

3 weeks ago

Ottawa, Canada Rush Enterprises Inc. Full time

Rush Truck Centres of Canada is part of Rush Enterprises, the largest commercial vehicle dealership group in North America. We represent a wide range of industry-leading truck and trailer brands backed by parts, sales, service, collision repair, lease, and rental support. With 15 locations in Ontario and almost 600 employees, we want the best and brightest dealership professionals to join our team. The Rental Coordinator will report to the Idealease Manager in the Rental Department and will manage existing account relationships and generate new rental account sales. They will also manage operations and sales by coordinating and dispatching our rental reservations, overseeing our customer invoicing, and learning hands‑on asset management. Responsibilities Operations Related Duties Coordinate rental reservations and understand customer vehicle requirements. Invoicing and general administration duties. Become proficient with Idealease business systems (Idealease Portal, Rental Contract & Billing System, Geotab, SAP, etc.) Administer the opening/closing of rental agreements. Check out/in rental equipment, damage documentation with pictures, verify vehicle fluid levels, cleanliness, equipment functionality, etc. Validate customer driver credentials and insurance requirements are met. Complete daily yard checks and reconcile availability fleet lists Follow the damage repair process Work with the service team to assist with the coordination of preventative maintenance & repair scheduling Fleet Related Duties Make recommendations to the management team for ordering vehicles that fit the regional market demands. Establish and maintain good working relationships with customers and suppliers. Other related duties as assigned. Sales Related Duties Follow up with inbound leads for new rental accounts. Work with existing rental customers by providing customer service and conflict resolution. Basic Qualifications Post‑secondary education; College or University Diploma/Degree. Truck or automotive dealership experience is an asset Competency in the following areas is required: customer service, administrative skills, and time management. Proficiency with software and computers. Detail‑oriented with excellent verbal and written communication skills. Criminal Record Check Driver's Abstract We offer the following Benefits We offer exceptional compensation and benefits, RRSP, boot allowance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity. We wish to thank all applicants for their interest in a career with Rush Truck Centres of Canada. Please be advised that only those selected for an interview will be contacted. Minimum Pay Rate: CAD $0.00/Yr. Maximum Pay Rate: CAD $0.00/Yr. #J-18808-Ljbffr

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