Senior Project Manager to manage a CRM implementation project

3 days ago


Toronto, Canada S.i. Systems Full time
Our valued client is seeking a

Senior Project Manager to manage a CRM implementation project

An initial 4-month contract (with possible extension). 100% remote.

Responsibilities: Create, maintain and direct the tasks on the project plan for the implementation of ERP software; Define detailed scope/inclusions/exclusions for the re-write Plan out the full Dynamics CRM re-write with the team and third party consultants doing the analysis, technical work training etc. Execute on the plan to deliver a rewritten Dynamics CRM that meets all of our requirements and is best practice. Plan a CRM product roadmap with other project leaders, operations manager and director that take into account company Data program requirements as well as ERP product requirements with a goal to have one fulsome roadmap Develop and manage project schedule and budget considering all facets of an implementation project. Organize the Project ensure that project activities operate as per the policies and procedures of the client and comply with all relevant legislation and professional standards; Provide leadership and guidance to project team members, instilling strong collaboration and effective communication Ensure common understanding among stakeholders and provide appropriate information to the steering committee for decision making to ensure effective and efficient project delivery; Communicate with, and support clients to enable community support for the project and to solicit input to improve the project; Ensure that the project operates within the approved budget, schedule and quality criteria; Ensure that all project records are readily available, accurate and current; develop status reports on the project for management and for stakeholders; Identify and evaluate risks associated with project activities and implement mitigation strategies; Experience fostering and maintaining relationships with different stakeholders who are resistant to change and not tech-savvy.

Must Have Skills: 5+ years as a

Project Manager Experience managing

ERP/ CRM projects

Nice to Have skills: Experience with MS Dynamics CRM Experience working in public sector or crown-corporations Excellent communication skills in French and English Apply

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