Account Manager

About Wellmore HoldingsWellmore Holdings owns and operates a portfolio of clean, fast-growing brands across several health and wellness categories, including sports nutrition, plant-based protein, collagen, teas, and superfoods. Owned by WM Partners, the WellMore portfolio of brands includes Vega, Great Lakes Wellness, Jade Leaf Matcha, and FGO (From Great Origins).Wellmore is committed to making clean, great-tasting products that improve the health and wellbeing of our consumers and the planet It is the people that make us who we are: a diverse community of ambitious humans working tirelessly to make a positive impact on the planet, on people, and on the communities, we live in. Learn more at getwellmore.comLocation/WorkplaceRemote, based in Vancouver with expectation to travel to customers (5-10 stores per day, multiple days per week) and trade shows as required.About the RoleAn exciting and challenging position exists as an Account Manager - Vancouver. You will focus on building relationships with and providing exceptional customer service on the ground with retailers and consumers.Day to day, you will be responsible for developing and managing an efficient sales call schedule, while building strong relationships with assigned retailers and team members within your assigned territory. In this role, you will have the opportunity to identify educational and training opportunities within each retailer while developing and managing merchandising strategies based on Regional Promo plans. You will also be responsible for managing trade programs, account promotion budgets and plans and identifying cross-merchandising opportunities throughout the store with buyers, department managers and store leadership. The ideal candidate will be passionate about driving sales; will be proactive in their approach, solution focused and an energetic self-starter.What You’ll DoStore Calls and Management:Create efficient sales call scheduleDevelop relationships with Department Manager, Buyer, Demo Coordinator, Store LeadershipFamiliarize yourself with the nutrition department/team, the store/team, the other departments, the store calendar, etc.Identify educational opportunities, conduct floor trainings when possible and appropriate, and make appointments with Department Managers for follow-up trainingSet up staff trainings where neededSecure orders during store visitsBuild displays in multiple locations with the storeManage customer expectations regarding shipping lead timesMerchandising and Promotions:Communicate National and Regional promo plans to store level buyers and managersDevelop and execute merchandising strategies with stores based on National and Regional promo plansCreate promo and business plans, outlining activity to drive salesSchedule endcap or off-shelf placement with stores in support of promotions and create suggested promo ordersManage account promotion budgets, promotional plans, and merchandising plansEnsure Vega products are 100% in stock at store levelSecure prominent, eye-level shelf placement in each product category at store levelIdentify cross-merchandising opportunities throughout the store and work with buyers, department managers, and store leadership to implement placement throughout the storeTalk with end consumers at store level to educate and assist stores in selling Vega productsEnsure strong placement of POS materials at storesTrade Investment:Manage your trade program to maximize your sales growth priorities and objectivesAnalyze trade investment reports to ensure efficient and effective use of trade dollars to maximize sales growthDemo Coordination:Schedule demos at top stores based on demand and support needsWorking with Internal Departments:Inform all departments of large promotions to reduce chance of out of stocks and work load backlogEnsure customer files are accurate and inform Retail Support Representative (RSR) of any changesContact RSR regarding specific shipping requests or questionsCreate reports outlining sales promotion recaps and store performancesAnalyze reports to identify areas of opportunity and threatsAdvise Marketing Department of opportunities for promotions and threats from competitionParticipate in trade shows and special eventsWhat We’re Looking ForUniversity or College Degree in Business or equivalent experience5+ years of previous experience in field CPG salesExperience in the Natural Health Food industry an assetExceptional Microsoft Office knowledgeExcellent interpersonal and relationship building skillsComfort and skill in problem solving and resolving customer issuesHighly detail oriented and organizedPrevious CRM useCurrent and valid driver’s license & reliable transportation requiredWillingness to travel to multiple stores per day, multiple days per weekPerks for YouJoin us in helping people be well, more You will have the opportunity to work with sharp, motivated humans working to make a positive impact on the planet, on people and on the communities, we live in. Some of our benefits & perks for full-time employees include:Medical, Dental & Vision coverage to fit your needsEmployee Assistance Program (EAP)resourcesGenerous Paid Time Off and HolidaysPaid Parental LeaveShort-term and long-term disabilityRRSP/DPSPEducation, Fitness & BeWell Flex FundsBucketlist Rewards ProgramEmployee Referral ProgramFree ProductThe annual base salary range for this position in Vancouver is $70,000-75,000 CAD/year. The annual base salary offered may be adjusted based on a variety of factors, including location, education, skills, training, and experience. This position is eligible for a discretionary bonus, car allowance & mileage reimbursement.Applicants for employment in Canada must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in Canada.Wellmore does not accept unsolicited agency resumes and is not responsible for any agency fees related to unsolicited resumes.Wellmore is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status or any other legally protected factor. Wellmore Holdings is committed to providing reasonable accommodation to job applicants with disabilities. #J-18808-Ljbffr