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Account Agent
2 months ago
- Acts as administrative support for the planning, monitoring, control, and distribution of any work to the activities of the administrative unit.
- Ensures the preparation, follow-up, control, or coordination of certain files relating to housing, work recordings, fumigation, elevator maintenance contracts, disasters, or other similar files.
- Enters information related to the follow-up of maintenance work requests and performs administrative reconciliation of work records.
- Verifies the conformity of the data entered on invoices, purchase orders, delivery notes, and other similar documents.
- Ensures the updating of the various computer files of the administrative unit.
- Files and photocopies various administrative documents.
- Ensures the transmission of documents to be given to contractors or external stakeholders.
- Approves, enters, and follows up on contractors' invoicing.
- Opens and monitors claims files.
- Receives, screens, and routes telephone calls and visits to or from the administrative unit.
- Receives complaints or requests from tenants and transmits to them any relevant information relating to the maintenance of buildings.
- Ensures the collection of rents received as well as the preparation of bank deposits.
- Performs the entry of payments received and ensures the accuracy of the data in accordance with the relevant files. li>
- Keeps up to date the rent payments received, charges the sums to the client's account.
- Follows up on emergency calls (outside of business hours) and vacant accommodations.
- Good knowledge of spoken French and English.
- Knowledge of the problems of maintenance of a residential building.
- Knowledge of various software and office equipment.