Director, Asset Management
7 days ago
Calgary, AB, Canada Req #223
Monday, December 2, 2024
Strategic Group owns and develops office, retail, and residential properties across Canada. Beyond real estate, we own business in construction, building services, oilfield services, hospitality, pet care, agriculture, technology, and corporate finance.
The Director of Residential Property Management is responsible for overseeing and leading the company's residential property management team, ensuring the successful operation of residential properties. This senior leadership role will provide strategic direction, operational oversight, and financial management, ensuring properties under management meet high standards for tenant satisfaction, financial performance, and regulatory compliance.
The Director of Residential Property Management will collaborate with internal teams, external stakeholders, and clients to drive growth, profitability, and operational excellence.
Property Management Operations- Oversee the management of residential properties in our portfolio, including leasing, maintenance, and tenant relations.
- Lead, mentor, and develop a team of property managers, leasing agents, and maintenance staff to achieve performance goals.
- Develop standardized criteria for tenant handovers in collaboration with the residential property management team.
- Ensure that monthly property management reports are comprehensive, accurate, and delivered on time.
- Work with Property Managers on maximizing revenue, rent collection, cost control, and accurate reporting.
- Hold regular meetings to discuss the status of receivables and ensure timely collections.
- Create and maintain open and transparent communication within the property management team and across departments.
- Conduct weekly one-on-one meetings with direct reports to provide mentorship, discuss performance, and support personal development.
- Collaborate with senior leadership to develop long-term strategies for property growth, acquisition, and development.
- Lead regular team meetings to address challenges, set goals, and ensure properties are managed optimally.
- Work with the Marketing team to create and update tenant packages, ensuring all necessary documentation is provided in collaboration with the PA Supervisor.
- Engage in regular conversations with vendors to assess performance and address any issues that may arise.
- Post secondary education in Real Estate, Business Administration, or a related field.
- 5+ years of experience in property management, with a proven track record of leadership and financial management within a real estate or property management company.
- Expertise in residential property management, with a solid understanding of relevant laws, leasing practices, and maintenance protocols.
- Deep understanding of financial management, budgeting, forecasting, and financial reporting in property management.
- Strong experience managing teams, with exceptional interpersonal and communication skills. li>
- Real Property Administration Certificate is an asset.
- Proficiency with Yardi is an asset.
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