Assistant Manager, Food

WinSport is redefining the guest experience with the planned opening of our brand-new Daylodge. We are looking for a passionate and people-focused Assistant Manager, Food & Beverage Outlets to help lead the way across the Food Court, Coffee Market, and the Eighty-Eight Bar & Grill, while supporting Catering services and other WinSport outlet locations including Hockey House and the Garden Café. Working closely with the F&B Manager, you will help shape a consistent, high-quality guest experience, ensure smooth service, strong inventory practices, and a well-supported frontline team. If you are ready to grow your leadership career and be part of something bold and new, this is your chance to make an impact from day one. We are committed to our four core behaviours: Safe, Welcoming, Inspiring, and Creative. What You Will Be Doing Team Leadership & Culture Build and lead a cohesive, high-performing team by delivering clear training, ongoing coaching, and fostering daily engagement. Support recruitment, onboarding, and performance management in collaboration with our Team & Culture Department. Promote a positive and inclusive work environment where team members feel supported and motivated. Collaborate with other Food & Beverage Department heads to develop effective weekly schedules. Guest Experience & Service Excellence Champion exceptional customer service by responding to guest needs and concerns with professionalism and urgency. Create a warm, welcoming atmosphere that reflects WinSport’s commitment to excellence. Ensure that all front-of-house operations meet or exceed service standards. Operations & Logistics Oversee procurement, receiving, and management of inventory across outlets. Conduct accurate monthly inventory counts of beverages and packaged goods. Ensure availability of cash floats and maintain secure cash handling practices. Maintain cleanliness, organization, and functionality of all service areas and equipment. Coordinate with internal teams to ensure seamless execution of events and daily operations. Health & Safety Promote and uphold all safety practices in accordance with WinSport policies and OH&S protocols. Lead safety orientations for new and returning team members, reinforcing a safety-first culture. Identify and report safety hazards immediately, taking proactive steps to prevent incidents. Update, distribute and submit weekly Toolbox talks. Stay current with all OH&S notices and ensure team compliance. Experience & Qualifications Education: Grade 12 education or equivalent. Experience: Minimum 2 years in a leadership role; proven strong customer service experience in the service industry. Skills: Strong leadership and people management, excellent communication, organizational and time management, problem-solving and decision-making, financial management including budgeting and cost control, knowledge of cocktail/beverage menu creation is an asset, POS system experience at a management level is an asset, inventory management and procurement knowledge, familiarity with industry regulations and standards, proficiency in Microsoft Office. Certifications: ProServe; food safety certifications such as ServSafe or equivalent; any other relevant hospitality management or F&B operation certifications; Class 5 Driver’s License. Physical Demands Flexibility in working hours, including evenings, weekends, and holidays. Ability to work in a demanding environment and handle pressure effectively. Working conditions may include hot or cold environments. Must be able to push, pull, lift, or carry up to 50 lbs frequently. Must be able to stand and walk for extended periods. Must be able to kneel or squat frequently and have full mobility of shoulders, arms, and hands. Must be able to work long hours at a computer. What We Can Offer You Comprehensive benefits package Free Park pass Free parking Reciprocals at other ski resorts Food, beverage, retail and program discounts Access to our world-class gym facility Employment Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Operations Referrals increase your chances of interviewing at WinSport. Get notified about new Food Manager jobs in Calgary, Alberta, Canada. #J-18808-Ljbffr