Food Security Assistant

Unison at Kerby Centre is a non-profit organization located in the west end of downtown Calgary. Dedicated to enhancing life for older Calgarians, Kerby Centre offers an exciting opportunity to engage in meaningful community development and build a career in the charitable sector.

Position: Food Security Assistant

Terms of Employment: Full-time, fixed-term contract (5 months)

Salary range: $26.8 to $28 per hour

Location: Calgary

**Job Purpose**:
To support the day-to-day operations of the Thrive Food Security department with the goal of increasing food security and social inclusion for older adults in the community.

**Duties and Responsibilities**:
Primary Responsibilities
- Work closely with the Manager of Thrive & Community Programs to run the day-to-day operations of the programs, including:

- Kerby Centre Market/Food Bank
- Grocery Delivery
- Provide guidance to volunteers supporting food recovery efforts including food repackaging and preparation to support the Kerby Centre Market
- Act as a first point of contact for general inquiries, while practicing the values of Unison for Generations 50+
- Ensure all accreditation standards and procedures are being followed and implemented in the department.
- Support the service delivery of other Thrive programs, as needed

Kerby Centre Market
- Assist with the day-to-day operations of the program, including:

- Registration/Intake of clients
- Completing required documentation and supporting file management
- Implementation of food safety procedures and ensuring these are followed in the on-site food storage and in the Kerby Centre Market
- Be responsible for day-to-day and monthly upkeep of client data and statistics

Food Rescue, Storage and Distribution
- Work closely with the Manager of Thrive & Community Programs and the Thrive Food Security team on food donations flow and logistics, such as receiving, preparation, storage, and distribution
- Maintain the program storage space and Kerby Centre Market, including following procedures related to health and safety standards and inventory management

Grocery Delivery
- Take grocery orders over the phone and match the order with a volunteer or staff member
- Pick up item(s) from client and return them to grocery store for credit as needed
- Assist Thrive Coordinator with intake meetings, attending client homes and supporting initial grocery order
- Support day-to-day upkeep of client files
- Support completion of daily grocery order/volunteer schedules
- Complete outcome surveys and daily statistics

Additional:

- Assist with any other tasks as assigned by the Manager of Thrive & Community Programs, or other departments with the approval of the Manager

**Job Requirements**:
Education & Experience
- Degree or Diploma in a human services field
- At least 1 year of experience in a related field, preferably with the aging population and a focus on trauma-informed and client-centred approaches preferred
- A combination of personal suitability, education and experience may also be considered on a competency or equivalency basis.

Skills and Competencies
- Commitment to addressing food insecurity and helping older adults in need
- Knowledgeable about community resources and skilled in providing resource navigation and support
- Customer service skills, including empathy, compassion and cultural sensitivity
- Good communication skills and the ability to interact with diverse groups of people
- Strong organizational skills and attention to detail
- Ability to work effectively in a team environment, as well as individually, as needed
- Basic knowledge of safe food handling preferred but not required (training will be provided)
- Work as a team within Unison at Kerby Centre and with all community partners
- Vehicle preferred with appropriate level of insurance of $2m (Policy I6.2)

**Working Conditions**:
Work is primarily on-site at Kerby Centre; however, it may also require working in the community, at client homes, community markets, or picking up donations. This is a full-time position working 8:00 am to 4:00 pm or 8:30 am to 4:30 pm, 5 days/week, Monday - Friday.

**Physical requirements**

Physical ability to stand for extended periods, walk up/down stairs, lift and carry up to 35 lbs., and perform repetitive tasks

**Job Types**: Full-time, Fixed term contract
Contract length: 5 months

Pay: $26.80-$28.00 per hour

**Benefits**:

- Company events
- Flexible schedule
- On-site gym
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person