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Clinical Specialist, PFT

4 months ago

London, Canada Trudell Healthcare Solutions Full time
  • Do you possess excellent communication skills and are able to foster exceptional customer experiences? 

  • Are you an expert in pulmonary function testing and respiratory diagnostics?

  • Are you motivated to exceed expectations and are driven by focusing on the end results? 

If you responded yes to the above questions, Trudell Healthcare Solutions Inc. “(THS)” currently has an exciting opportunity for you as a Clinical Specialist

Our Company: Trudell Healthcare Solutions Inc. is a Canadian, family-owned clinical and service-oriented distributor providing unique, innovative products to select segments of the Canadian healthcare market. With a skilled, knowledgeable and motivated team, the company is committed to exceeding our customer’s expectations in delivering cost effective solutions to improve patient outcomes.            

The Position: The Clinical Specialist will provide clinical training, product needs assessments, assist in product evaluations, product conversions, procedural training, in-servicing, and installations. This role will be responsible for providing extensive knowledge of medical devices to ensure sales and marketing teams are up-to-date on clinical best practices. This position will work in conjunction with National RES and Atlantic Regional Manager, Territory Managers and Marketing to develop customer relationships.

What We Offer:
In addition to fair and equitable compensation and the excitement of working for a growing and reputable company, we offer:

  • Challenging careers that provide the opportunity to learn constantly
  • Clear, consistent and demonstrated values
  • Encouraged Professional Development
  • Employee Recognition for Milestone Anniversaries
  • Regular Performance Appraisals
  • Regular Salary Reviews
  • Paid Sick Days
  • 3 weeks paid vacation to start
  • Comprehensive Group Family Benefits including:
    • Health and Dental Benefits
    • Pension Plan
    • Life Insurance
    • Employee Assistance Plan
    • Disability Insurance
    • Out of Country Insurance Coverage
  • Choice of supplied company vehicle or vehicle allowance. 

Key Responsibilities:

Business Development:

  • Provide product demonstration support in hospitals, clinics and other medical facilities as well as post-sales support to new and existing customers. 
  • Work in coordination with the Sales team to achieve goals and budget objectives.
  • Remain abreast of medical literature, competitive positioning, market trends, customer needs and identify business opportunities.
  • Ensure expansion of customer base.     
  • Maintain current database of information gained at customer site. 
Training and Development:

  • Contribute to the growth and development of the sales team.
  • Assist in the development of training programs. 
  • Deliver high quality level education and clinical training to all internal and external customers.
  • Make presentations relating to PFT topics at conferences/tradeshows.
Communication:

  • Ensure communication is effective and informative regarding issues which may affect the quality of service or products.
Administration:

  • Ensure participation in ongoing training and professional associations as appropriate. 
  • Maintain current knowledge of clinical best practices known to nursing staff (product handling, staff codes of conduct, infection control protocols, aseptic technique, privacy requirements, etc.).
  • Ensure cooperation with special projects as required.   
Requirements, Qualifications & Skills:

  • Post secondary degree in Health Sciences, Respiratory Therapy or equivalent. 
  • Minimum of eight (8) years of clinical experience in the hospital environment.
  • Specialized experience and knowledge regarding medical device, product use, benefits, challenges and end-user needs.
  • Sales or marketing experience would be an asset.
  • Excellent written skills.
  • Demonstrated proficiency in Microsoft suite of products.
  • Excellent presentation skills.
  • Fluent in French both written and oral would be an asset.
Essential Duties:

  • Ability to safely and lawfully operate a motor vehicle.
  • Ability to travel frequently.
  • Ability to lift and/or move up to 50lbs (23kg).
  • Fluent in English both written and oral.
Working Conditions:

  • Home office/ field setting. 
  • A full class driver’s license, and at least three (3) years’ driving experience with an ongoing satisfactory driver’s abstract is required.
  • A clear vulnerable sector/ criminal background check, appropriate for working in the hospital environment.
  • Compensation based on a regular work week of thirty-seven and one half (37.5) working hours, with additional working hours as required to meet ongoing business demands and to fulfil job responsibilities.

Since 1922, Trudell Healthcare Solutions Inc., a member of the Trudell Medical Group, has been a stable and financially sound Canadian-based employer, headquartered in London, Ontario. For over 100 years, we have enjoyed the reputation of being successful and trustworthy in the eyes of our customers, our suppliers and our staff. We are passionate about selling, servicing and distributing technologically advanced Critical Care and Respiratory products and state-of-the-art Operating Room products to hospitals across Canada.

If you feel you meet the qualifications for this role, please submit your resume with the subject line “Clinical Specialist, PFT” to Human Resources hr@trudellhs.com.

We thank all applicants for their interest in joining our team. Only those to be interviewed will be contacted. For more information, visit us at www.trudellhs.com. Trudell Healthcare Solutions Inc. is an equal opportunity employer it is important to our Company that all its employees, including those with disabilities, find our workplace to be welcoming and supportive. If you are a candidate with a disability who requires accommodations during the recruitment process, please let us know.