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Senior Platform Specialist

3 months ago


Old Toronto, Canada Manulife Insurance Malaysia Full time

Senior Platform Specialist - IBM page is loaded Senior Platform Specialist - IBM Apply locations CAN, Ontario, Toronto, 200 Bloor Street East time type Full time posted on Posted 3 Days Ago job requisition id JR24060617

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today. 

Working Arrangement

Hybrid

Job Description

Responsibilities

  • Responsible for daily administration of the Managed File Transfer services and creating/following best practices for the applications and the customers interfacing with those services
  • Responsible for the onboarding of trading partner configurations and creating business processes and schedules in IBM Sterling File Gateway
  • Maintaining optimal performance of the IBM Sterling File Gateway, IBM Sterling B2B Integrator, IBM Sterling Control Center and IBM Sterling Secure Proxy environments. Performing system upgrades as needed.
  • Assisting in defining project requirements and perform business analysis using industry standard practices.
  • Responsible for training resources in the use of MFT platforms; mentoring in a team-oriented environment
  • Provide 24 x 7 on-call rotational support to users including troubleshooting and issue resolution

Job Requirements

  • Minimum of 5 years working with IBM Sterling File Gateway, IBM Secure Proxy, IBM Control Center, IBM Connect Direct. Background knowledge in IBM Aspera Faspex preferrable.
  • Working knowledge of file transfer protocols including HTTPs, SFTP, FTPS, AS2, PGP and IBM Connect:Direct
  • Working knowledge of BPML
  • Experience installing and tuning IBM Sterling Integrator products
  • Experience working with Windows and Linux environments
  • Experience with MS SQL and SQL MI database environments
  • • Superior interpersonal and communication skills including the ability to be directive and collaborative
  • Strong writing/job documentation skills
  • The ability to be flexible and multi-task

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact recruitment@manulife.com .

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

CAN, Ontario, Toronto, 200 Bloor Street East

Salary range is expected to be between

$84,375.00 CAD - $151,875.00 CAD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.

About Us

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. 

We offer work that challenges and makes a difference within a flexible and supportive environment, so you can help make decisions easier and lives better for our customers.

We’re proud of our accomplishments and recognitions. Recent awards include:

  • Best Place to Work in Asia-Pacific 2022
  • Best Place to Work for LGBTQ Equality 2022

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Discover how you can grow your career, make impact and drive real change with our Winning Team today at www.manulife.com/careers .

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