![Women in Payments](https://media.trabajo.org/img/noimg.jpg)
Director of Payment Operations
2 days ago
- Build and maintain tactical fraud mitigation strategies across a variety of payment fraud use cases and platforms.
- Track, evaluate, and mitigate fraud occurrences as they develop and prepare the enterprise for new fraud developments as they arise.
- Build and execute against a new chargeback resolution strategy, maximizing win rates, mimizing chargebacks, and delivering excellent customer experiences
- Approve ad-hoc custom price events for new merchants, recommend new pricing strategies, and automate pricing models where necessary.
- Define, implement, and maintain support flows, processes, and procedures to address and resolve in-market incidents and issues
- Collaborate with cross-functional teams including Product, Technology, Finance, Customer Service, InfoSec, and Compliance teams to help deliver and operate new payments products and markets
- Manage and grow the Payments Operations team within the financial services business unit organization that manages the day-to-day operations of our payment products
- Manage the relationships with the key third-party service providers & partners who are required to deliver these payments services to our customers
- Act as an escalation point for the Customer Service team to investigate customer issues
- Act as a subject matter expert for payments platforms; will be responsible for how these payment platforms are setup and configured to ensure all business requirements are met
- Expand and refine on custom pricing strategies for new merchants, including negotiating custom rates for larger customers at scale
- Oversee daily reconciliation and financial reporting for the Payments business, including migrating away from manual reconciliation in favor of more efficient processes.
- Fintech expert in the areas of operations, risk management, accounting and finance.
- Direct experience working with modern fintech / BaaS companies such as Stripe, Adyen, Worldpay, Fiserv, AirWallex, Plaid etc
- Influencer, partner, and leader who can work cross-functionally with Engineering and financial business teams across a company to set and deliver on product vision
- History of coaching high-performing teams who are motivated to do better and think bigger as a result of your leadership
- Data-driven mindset and highly analytical with the desire and ability to dig into metrics to derive insights and drive decisions
- Banking experience in acquiring and/or issuing, specifically as it relates to compliance, fraud and risk management
- Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
- Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day.
- Flexible time off policy, with an encouraged 20 days off per year.
- $2000 annual counseling benefit
- RRSP matching and RESP contribution
- Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
-
Director of Payment Operations
2 days ago
Old Toronto, Canada T-Net British Columbia Full timeWe are currently seeking a Director of Payment Operations to join our Payment Operations team in across Canada or in the U.S.What your team does:Launched in late 2021, Clio Payments is already one of the fastest-growing legal payments solutions in the world, processing billions of dollars of client payments each year. The Payment Operations team, led by the...
-
Avp Payment Operations
2 weeks ago
Toronto, Canada Peoples Payment Solutions Full time**About us**: Peoples Group is a boutique Financial Institution with offices located in Vancouver, Calgary, Toronto, and Montreal that has been in the Canadian marketplace for over 30 years. Our mission is to exceed our customers' expectations by providing exceptional customer service backed by extensive product knowledge and experience. Our culture here at...
-
Avp Payment Operations
1 week ago
Toronto, Ontario, Canada Peoples Payment Solutions Full timeAbout us:Peoples Group is a boutique Financial Institution with offices located in Vancouver, Calgary, Toronto, and Montreal that has been in the Canadian marketplace for over 30 years. Our mission is to exceed our customers' expectations by providing exceptional customer service backed by extensive product knowledge and experience.Our culture here at...
-
Director of Payment Operations
2 weeks ago
Toronto, Ontario, Canada T-Net British Columbia Full time $140,000 - $210,000We are currently seeking a Director of Payment Operations to join our Payment Operations team in across Canada or in the U.S. What your team does: Launched in late 2021, Clio Payments is already one of the fastest-growing legal payments solutions in the world, processing billions of dollars of client payments each year. The Payment Operations team,...
-
Director of Payment Operations
2 weeks ago
Toronto, Ontario, Canada Women in Payments Full time $140,000 - $210,000Clio is more than just a tech company–we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice . Summary: We are currently seeking a Director of Payment Operations to join our Payment Operations team in across Canada or in the U.S. What your team does:...
-
Director of Payment Operations
2 months ago
Toronto, Canada CLIO Full timeWhat your team does: Launched in late 2021, Clio Payments is already one of the fastest-growing legal payments solutions in the world, processing billions of dollars of client payments each year. The Payment Operations team, led by the Director of Payment Operations, is responsible for the rapid scaling of its Clio Payments product throughout North...
-
Director of Payment Operations
2 weeks ago
Toronto, Ontario, Canada CLIO Full timeWhat your team does: Launched in late 2021, Clio Payments is already one of the fastest-growing legal payments solutions in the world, processing billions of dollars of client payments each year. The Payment Operations team, led by the Director of Payment Operations, is responsible for the rapid scaling of its Clio Payments product throughout North...
-
Director of Payment Operations
4 weeks ago
Toronto, Canada CLIO Full timeWhat your team does: Launched in late 2021, Clio Payments is already one of the fastest-growing legal payments solutions in the world, processing billions of dollars of client payments each year. The Payment Operations team, led by the Director of Payment Operations, is responsible for the rapid scaling of its Clio Payments product throughout North...
-
Director, Payments
2 days ago
Toronto, Canada Tangerine Full time**Requisition ID**: 192753 Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own...
-
Toronto, Canada Scotiabank Full timeRequisition ID: 194739 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service...
-
Director, Emerging Payments
1 week ago
Toronto, Ontario, Canada CIBC Full timeWe're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and...
-
Operations Analyst
2 weeks ago
Toronto, Canada Bank of America Full timeAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates...
-
Operations Analyst
5 days ago
Toronto, Canada Bank of America Full timeBank of America is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services. Bank of America is among the world's leading wealth management companies and is a...
-
Director Compliance
2 months ago
Old Toronto, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Director Compliance
2 months ago
Old Toronto, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Director Compliance
2 months ago
Old Toronto, Canada CIBC Full timeWe’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...
-
Director and Senior Technology Officer
4 weeks ago
Toronto, Canada Bank of Montreal Full timeDirector and Senior Technology Officer - (Banking / Payments/ Technology) page is loaded Director and Senior Technology Officer - (Banking / Payments/ Technology) Apply locations Toronto, ON, CAN time type Full time posted on Posted 2 Days Ago job requisition id R240008
-
Director and Senior Technology Officer
2 weeks ago
Toronto, Canada Bank of Montreal Full timeDirector and Senior Technology Officer - (Banking / Payments/ Technology) page is loaded Director and Senior Technology Officer - (Banking / Payments/ Technology) Apply locations Toronto, ON, CAN time type Full time posted on Posted 2 Days Ago job requisition id R240008
-
Sr. Director, Real Time Payments
2 weeks ago
Old Toronto, Ontario, Canada Women in Payments Full timeJob Purpose: As a senior director commercialisation, you will drive the proposition, go to market and commercialisation activities for Real Time Payments and Open Banking solutions in Canada. You will be responsible for bringing the product vision to life, managing the Go to Market strategy and coor
-
Lead Operations Representative
5 days ago
Toronto, Canada Bank of America Full timeBank of America is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services. Bank of America is among the world's leading wealth management companies and is a...