Current jobs related to Director of Ecommerce - Vancouver - JD Sports Canada

  • Director, Ecommerce

    5 months ago

    Vancouver, Canada Saje Natural Wellness Full time

    **Overview**: At Saje Natural Wellness, our mission is to connect people with the healing power of plants so that everyone can live their life to the fullest, naturally. Since 1992, we’ve been committed to creating 100% natural products that are rooted in function and designed to help people tune into their personal wellness. And just like nature, we’re...

  • Ecommerce Director

    2 weeks ago

    Vancouver, British Columbia, Canada Nimbyx Full time

    Nimbyx DisruptorWe are seeking a visionary leader to drive our digital transformation and revolutionize how dental professionals and labs do business. As our Head of Ecommerce, you will be responsible for developing and executing our e-commerce strategy, optimizing the customer journey, and driving online sales.Key Responsibilities:Develop and implement a...

  • eCommerce Manager

    5 months ago

    Vancouver, Canada Victoria Netwitt Full time

    Victoria Newitt Recruitment Inc  has been retained by 'Our Client' to search for an eCommerce Manager. The eCommerce Manager will oversee the three main company sites to improve site conversion and give customers a best-in-class site experience, that includes site navigation, product information, category education, and overall inspiration to buy. ...

  • Ecommerce Operations Manager

    5 hours ago

    Vancouver, British Columbia, Canada Victoria Netwitt Full time

    Victoria Newitt Recruitment Inc has been retained by 'Our Client' to search for an Ecommerce Manager. The Ecommerce Manager will oversee the three main company sites to improve site conversion and provide customers with a best-in-class site experience, including site navigation, product information, category education, and overall inspiration to purchase. ...

  • Ecommerce Director

    3 weeks ago

    Vancouver, British Columbia, Canada Specsavers Full time $130,000 - $160,000

    About the RoleWe are seeking a highly skilled and experienced Ecommerce Director to join our team at Specsavers. As a key member of our leadership team, you will be responsible for driving our customer acquisition, engagement, and retention strategies across multiple digital channels.Key ResponsibilitiesDevelop and execute a holistic growth strategy focusing...

  • Mobile App Director

    3 weeks ago

    Vancouver, British Columbia, Canada Arc'teryx Full time

    Job Title: Mobile App DirectorAbout the Role:We are seeking a highly skilled Mobile App Director to lead the strategic direction of our mobile app. As a key member of our Digital Experience team, you will be responsible for shaping the app's vision, overseeing its daily operations, and driving business growth through product marketing strategies.Key...

  • Director, Asset Protection

    5 months ago

    North Vancouver, Canada Arc'teryx Full time

    **Your Opportunity at ARC’TERYX**: - As the Director of Asset Protection, you will build, lead and advance the safety, security and asset protection function and lead the team of folks doing so for Arc’teryx. You work with retail and store development leaders, people & culture (P&C), facilities, distribution, finance, e-commerce, and other key partners...

  • Visual Merchandising Director

    2 weeks ago

    Vancouver, British Columbia, Canada Arc'teryx Full time

    Director, Visual Merchandising Role OverviewAs the Director, Visual Merchandising at Arc'teryx, you will be responsible for setting the global Visual Merchandising (VM) strategy and direction for product presentation in our physical retail touch points. This role requires a strong leader who can drive alignment across diverse cross-functional stakeholders at...

  • Data Asset Management Director

    2 months ago

    Vancouver, British Columbia, Canada Mastercard Full time

    Job Title: Data Asset Management DirectorWe are seeking a highly skilled Data Asset Management Director to join our team at Mastercard. As a key member of our Security Solutions team, you will be responsible for driving product strategy, managing product evolution, and delivering on go-to-market strategies.Key Responsibilities:Lead market analysis and...

  • Data Asset Management Director

    2 months ago

    Vancouver, British Columbia, Canada Mastercard Full time

    Job Title: Data Asset Management DirectorWe are seeking a highly skilled Data Asset Management Director to join our team at Mastercard. As a key member of our Security Solutions team, you will be responsible for driving product strategy, managing product evolution, and delivering on go-to-market strategies.Key Responsibilities:Lead market analysis and...

  • Product Management Director

    3 weeks ago

    Vancouver, British Columbia, Canada Mastercard Full time

    Job Title: Director, Quality TechnologyAbout the Role:We are seeking a highly skilled and experienced Director, Quality Technology to join our team. As a key member of our organization, you will be responsible for driving product strategy, managing product evolution, and delivering on go-to-market strategies.Key Responsibilities:Lead market analysis and...

  • Product Director

    2 weeks ago

    Vancouver, British Columbia, Canada Cova Full time

    About Cova:Cova is a leading provider of innovative software solutions for cannabis retail, with a reputation for reliability and integrity. Our award-winning point-of-sale platform is #1 in North America, powering over 2,000 stores from coast to coast. We're committed to helping cannabis retailers reach their full potential and push the industry...

  • Director of Ecommerce

    5 months ago

    Vancouver, Canada Form Athletica Full time

    At FORM, you’ll help us write the rulebook on augmented reality in the endurance sport market. You’ll have the freedom to shape your role, how you own it, and how you grow with us. You’ll get to wear many hats, to coach, and to learn. And you’ll be part of an amazing and diverse group of people who love to work and play together. **A Little Bit...

  • Director of Supply Chain Innovation

    1 week ago

    Vancouver, British Columbia, Canada Saje Natural Wellness Full time

    About the Role:Saje Natural Wellness is seeking a seasoned logistics professional to join our team as Director of Distribution and Logistics. As a key member of our operations team, you will be responsible for overseeing our retail and eCommerce fulfillment across Canada and the US.Key Responsibilities:Develop and implement strategies to optimize inventory...

  • Data Asset Management Director

    2 months ago

    Vancouver, Canada Mastercard Full time

    p>We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. We cultivate a...

  • Marketing Director

    5 months ago

    Vancouver, Canada Science World Full time

    **Full Time** **Position: Marketing Director** **Reports to: Vice President, Sales, Marketing & Events Management** **Team: Editorial Manager, Marketing Operations Specialist, Digital Social Media Coordinator, Marketing Communications Coordinator** Science World is a mission-based, charitable organization that supports the development of STEAM (Science,...

  • Healthcare Director

    4 weeks ago

    Vancouver, British Columbia, Canada Fashion Institute of Design & Merchandising Full time

    Regional Health Director Job DescriptionAt HDR, we're seeking a highly skilled and experienced Regional Health Director to lead our health sector growth in Western Canada. As a key member of our team, you'll be responsible for guiding the overall direction of our health practice and driving business development efforts in the region.Key...

  • Healthcare Director

    4 weeks ago

    Vancouver, British Columbia, Canada Fashion Institute of Design & Merchandising Full time

    Regional Health Director Job DescriptionAt HDR, we're seeking a highly skilled and experienced Regional Health Director to lead our health sector growth in Western Canada. As a key member of our team, you'll be responsible for guiding the overall direction of our health practice and driving business development efforts in the region.Key...

  • Director of Marketing Analytics

    5 months ago

    Vancouver, Canada COREL CORPORATION USA Full time

    **Director of Marketing Analytics, Alludo** Push the boundaries of tech. In your sweatpants. We’re looking for an experienced Director of Paid Media to help us change the way the world works. Here, you’ll be responsible for leading and managing all aspects of our paid media strategy and execution. The top creative and technical minds could work...

  • Service Director

    1 month ago

    Vancouver, British Columbia, Canada Government of Canada - Western Full time

    Job Title: Service DirectorOverviewAs a Service Director with the Government of Canada - Western, you will play a key role in implementing organizational policies and programs. Your responsibilities will include allocating resources, authorizing department establishment, coordinating work, and representing the organization in official functions.Key...

Director of Ecommerce

2 months ago

Vancouver, Canada JD Sports Canada Full time

Location: Vancouver

Reporting to: CEO

Salary: 130-145k base

JD Sports is looking to add a Director of eCommerce to join our team and play a pivotal role in our operational strategy, ensuring a seamless and integrated customer experience across all channels. Reporting directly to the CEO, you will drive operational excellence and enhance our brand presence in the digital landscape. Your responsibilities will include overseeing the operations of our eCommerce website, ensuring the attainment of key metrics and KPIs. Collaborating closely with retail, merchandising and marketing departments, you will optimize inventory, decrease time to market and increase product availability to drive traffic and enhance conversion rates. The ideal candidate will have a deep understanding of omni-channel strategies, emerging technologies, and a proven track record of successfully implementing and optimizing cross-channel initiatives. This Director will play a pivotal role in aligning our online and offline channels to create a seamless and cohesive customer journey.

Key Duties/Responsibilities:
  1. Oversee the end-to-end operations of our eCommerce platform.
  2. Monitor key metrics and KPIs related to omni-channel performance.
  3. Prepare and deliver regular reports on eCommerce operations, sales forecasts, and budget adherence.
  4. Lead the Ecommerce team to optimize standard operating procedures and ensure efficiency.
  5. Partner with merchandising teams to optimize inventory levels and product availability across all channels, paired with the timely launch of new products on our Ecommerce platform.
  6. Implement strategies to minimize stockouts and excess inventory, ensuring a balanced and profitable assortment.
  7. Design and implement efficient workflows to minimize time to market and maximize product availability.
  8. Develop and maintain a proactive system for monitoring product availability and addressing discrepancies.
  9. Strategically position the business for successful growth beyond current targets on a year-over-year basis.
  10. Investigate and determine reasons for products not being live on the website.
  11. Collaborate with relevant teams to resolve issues promptly.
  12. Enhance the online customer experience through the implementation of innovative tools and user-friendly features.
  13. Lead a concierge-level customer service team to address eCommerce-related issues in line with brand service standards.
  14. Serve as the point of contact for all product-related website issues and inquiries.
  15. Participate in regular meetings and communications to ensure alignment on eCommerce operational objectives.
  16. Actively participate in quality assurance efforts for the implementation of new eCommerce functionality and integrations.
  17. Support ad-hoc eCommerce-related requests as required.
KPI OwnershipSales
  1. Sales targets: Annual, quarter, month, week and day targets met due to efficient and cohesive operations.
  2. Average order value: average amount spent by customers in a single transaction.
  3. Cost per return/rate of returns: Cost associated with processing each return or exchange and percentage of products sold that are returned by customers.
  4. Conversion rate: percentage of website or app visitors who take a desired action (e.g., make a purchase).
  5. Channel-specific conversion rates: conversion rates for each individual channel (online, in-store, mobile, etc.).
Operations:
  1. Omni-channel integration efficiency: how well systems and processes integrate across various channels.
  2. Omni-channel adoption rate: the percentage of customers using multiple channels for interaction.
  3. Time to market: time taken to bring new products, features or services to market across all channels.
Customer experience KPIs
  1. Order cycle time: time taken from order placement to delivery and overall satisfaction with the omni-channel experience.
  2. Time to resolution: average time taken to resolve customer issues or inquiries.
  3. Net promoter score (NPS): measure of customer loyalty and likelihood to recommend the brand.
  4. Customer Lifetime Value (CLV): predicated revenue a customer will generate over their entire relationship with the brand.
Skills/Experience/Knowledge needed:
  1. Proven leadership experience in eCommerce or omni-channel operations or a related role.
  2. Strong time management and organizational skills to meet tight deadlines for new product/campaign launches.
  3. Expert proficiency in eCommerce platforms and software, including Shopify.
  4. Excellent communication skills.
  5. Detail-oriented with the ability to manage multiple tasks simultaneously.
  6. Knowledge of eCommerce trends and best practices.
  7. Strong analytical and problem-solving skills, including proficiency in Microsoft Excel.
  8. Customer-focused mindset.
#J-18808-Ljbffr