Customer Support Coordinator

2 weeks ago


Ottawa, Ontario, Canada LeverageTek Staffing Solutions Full time
Bilingual Customer Support Coordinator
LeverageTek is actively seeking a Bilingual Customer Support Coordinator for a 7-month contract with its Ottawa based customer.

1x per week on-site.

Security Clearance :

Compile and distribute the final accreditation report, licensing agreements and certificates and releases a customer's scope of accreditation for publication.
Act as the administrative liaison between a customer and the Account Manager, advising the Account Manager of any issues with an account, the need for accreditation maintenance activities and preparation of notification packages
Ensure billing requisition are processed in a timely manner and updating of customer account data and information on a regular basis.

A minimum of three (3experience providing customer service, account support and general administrative support, preferably in a technical environment
Strong verbal communications, listening and well-developed writing skills
Language Requirement: Bilingual Imperative (ISII: Intermediate skills in reading, superior skills in writing, and intermediate skills in both understanding and speaking the two official languages)

We are a trusted partner to leading private and public sector organizations and experts in talent solutions that create optimal business outcomes.
Our roots are in technology, but we are also a proven leader in accounting and finance, sales and marketing, human resources, supply chain, and legal talent acquisition. We offer contract and permanent staffing, executive search, talent mapping, management consultancy, and contractor payroll management.
We offer a welcoming and inclusive environment in service to one another, our customers, the candidates we represent, and the diverse communities we call home. We welcome applications from all qualified individuals regardless of race, religion, gender, national origin, age, disability, and marital status.
Accessibility accommodations are available upon request

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