Customer Success Coordinator

Customer Success ManagerLocation: Ottawa - hybrid (1 day a week in the office)Salary: CA$80,000 - CA$100,000 CAD per yearThe Company:An innovative customer journey optimisation platform, leveraging multiple digital channels that improve the user experience.Sub-50 employees with plans to rapidly scale the business.Enviable client base including a huge global...

Career OpportunityWe are looking for a Customer Success Expert to manage a book of circa 50 accounts.The ideal candidate will have previous experience in a mid-high-touch B2B customer success role, experience of monthly/yearly account growth and a background of working within a small scale-up SaaS organisation.You will adopt a blended approach of digital/low...

Company OverviewWe are a leading Advertising platform partner, revolutionizing the industry by enabling brands to efficiently create, edit, and manage marketing content while ensuring brand consistency. Our team in Toronto is looking for a skilled Customer Success Coordinator to join them.Job DescriptionThe successful candidate will work closely with our...

We are looking for a proactive and customer-oriented Customer Success Specialist to join our dynamic team.In this role, you will be instrumental in onboarding new customers and ensuring they receive the full benefits of our product.Your responsibilities will include managing the implementation process, including conducting data import requests, being the...

Job DescriptionCustomer Success Managers (CSMs) will play an integral role in delivering our services to customers on their purchased programs, working with our customers to define and execute on their project plans from start to finish. This position involves a broad spectrum of responsibilities aimed at guaranteeing program success and delivering...

BIS Safety Software is a fast-paced, high-growth organization providing leading software solutions for the safety industry. Our dynamic team is expanding, and we're seeking an experienced full-time Customer Success Expert to join our ranks.Job Description:This role involves delivering exceptional customer service, dedicated support, and comprehensive system...

Job Summary:Telco Sales PositionZedd Customer Solutions Inc. is a leading provider of customer solutions in the telecommunications industry.We are currently seeking an experienced and results-driven Inside Sales Associate to join our team in Toronto.The ideal candidate will have excellent communication and interpersonal skills, with the ability to...

Key Responsibilities:Build and maintain strong relationships with existing and new customers to increase revenue growth and retentionProvide exceptional customer service by responding to inquiries, resolving issues, and ensuring timely delivery of productsWork closely with the sales team to identify opportunities for growth and develop strategic plans to...

Assent is the leading solution for supply chain sustainability tailored for the world's top-tier, sustainability-driven manufacturers. Hidden risks riddle supply chains, many of which weren't built with sustainability in mind. That's where we step in. With insights from experts, Assent is the tool manufacturers trust for comprehensive sustainability.We've...

Job SummaryAs a Client Success Manager, you will play a vital role in delivering revenue growth in one or more client accounts. You will be the key representative of the Consulting & Engineering Services (CES) organization, responsible for coordinating all CES activities and personnel within your account(s). This is an excellent opportunity to develop and...

About the RoleWe are looking for a Sales and Customer Engagement Specialist who can help us achieve our sales goals while providing exceptional customer service.The successful candidate will have a strong understanding of the telecommunications industry and be able to effectively communicate with customers. They will be responsible for promoting products and...

Job Description Job Description Salary: We're seeking a senior Customer Success leader to join Invest Ottawas team of Advisors. This Customer Success Advisor will assist later-stage technology companies (in the IO ScaleUp program)as they scale and optimize their Customer Success function.Our CompaniesIO ScaleUp companies are scaling their teams, revenue and...

Company DescriptionAssent is the supply chain sustainability management solution for the world's most responsible, sustainability-focused complex manufacturers. The #1 business risk for complex manufacturers is hidden. Most supply chains were never built with sustainability in mind, and most manufacturers do not have deep visibility into their supply chain...

Bushbalm is The Bikini Line Skincare Experts, on a mission to be the go-to solution for ingrown hairs, dark spots, and razor bumps—everywhere on the body. We create effective, results-driven products that help people feel confident in their skin, from the bikini line to underarms and beyond.Born in Ottawa, we've grown from a bold idea to one of the city's...

About Our CompanyWe are a company that values innovation, customer service, and long-term relationships. We are committed to providing exceptional products and services to our customers, and we are looking for talented individuals who share our vision.As a Customer Success Director, you will play a critical role in driving business growth, improving customer...

We are seeking a highly skilled and motivated individual to join our team as a CUSTOMER SUCCESS ASSOCIATE. The successful candidate will have a minimum of 1-2 years of experience in customer-facing roles, with a proven track record of delivering high-quality results in a fast-paced environment.The CUSTOMER SUCCESS ASSOCIATE will be responsible for providing...

Company OverviewTalkative is at the forefront of Generative AI (GenAI) contact center solutions, driving significant advancements in customer interaction and operational efficiency. We are currently scaling our team as we expand our global reach. Our successful GenAI references sites, OEM partnership with Mitel, and the launch of our innovative Voice AI...

Company OverviewTalkative is at the forefront of Generative AI (GenAI) contact center solutions, driving significant advancements in customer interaction and operational efficiency. We are currently scaling our team as we expand our global reach. Our successful GenAI references sites, OEM partnership with Mitel, and the launch of our innovative Voice AI...

Company Overview Talkative is at the forefront of Generative AI (GenAI) contact center solutions, driving significant advancements in customer interaction and operational efficiency. We are currently scaling our team as we expand our global reach. Our successful GenAI references sites, OEM partnership with Mitel, and the launch of our innovative Voice AI...

Company Overview:Achievers is a leading organization in the industry, dedicated to providing exceptional customer experiences.Job Description:We are seeking a highly skilled Senior Customer Success Manager to join our team. The successful candidate will be responsible for managing customer relationships to ensure satisfaction and retention.Key...