Benefits and Leave Management Specialist

4 weeks ago

Niagara Falls, Canada Salit Steel Full time
Benefits and Leave Management Specialist

Tuesday, May 14, 2024

Position Summary

As a key part of our Human Resources team, the Benefits and Leave Management Specialist at Salit Steel plays a pivotal role in overseeing and coordinating the leave management program for our Ontario locations. This entails close collaboration with employees, insurance carriers, WSIB, and supervisors to ensure smooth communication and processing of required documentation during employee absences and return to work. Additionally, this role involves proactive management of our benefits and group RRSP plan specifically tailored for Ontario employees.

Position Functions

Leave Management:

Key point of contact for employees and supervisors regarding extended leaves from the organization

Support employees in completing necessary paperwork for WSIB, STD or LTD absences

Reviewing all incident reports and ensuring timely submission of all WSIB paperwork on behalf of the employer

Work closely with supervisors to document and facilitate timely return to work

Support preparation of modified work offers taking into consideration restrictions and limitations

Track and record all absences; proactively follow up employees to ensure submission of appropriate documentation to facilitate return to work

Prepare all documentation to support lost time appeals and proactively manage cases with WSIB

Proactively communicate with payroll to update employee records and ensure ROE’s are issued

Prepare monthly metrics on leaves of absence, lost time and financial impact to the organization

Provide support and training to supervisors on WSIB and leave management process

Benefits and RRSP Administration:

Responsible for all benefits and RRSP administration including on and off boarding of employees

Assist with configuration of direct remittance process within Ceridian for our benefits and financial plans

Ensure all new employees are enrolled in the benefits and RRSP according to plan guidelines and CBA requirements. Distribute benefits cards to employees in a timely basis

Participate in weekly orientation sessions with all new employees to review health and wellness plans and support enrollment process

Track eligibility requirements and meet with staff to review plans and finalize enrollment process

Actively participate in benefits renewal meetings to review data and discuss changes or concerns

Analyze monthly benefits reconciliations to identify issues and make recommendations to address spending imbalances

Prepare and reconcile monthly benefits spending reports by location

Support annual handbook discussion with claims spending history analysis

Working Conditions

NONE

Physical Requirements

NONE

Direct Reports

NONE

Core Competencies

Exceptional attention to detail and ability to multitask

Strong problem solving skills and demonstrated ability to troubleshoot, investigate and make recommendations

Strong analytical and numerical fluency

Excellent communication skills, including the ability to mediate complex issues

Proficient in both written and verbal communication, with the ability to interact effectively with employees, supervisors, and external stakeholders.

Preferred Qualifications

Degree or diploma in Finance, Business Administration, Human Resources combined with a minimum of 7 years of leave management administration experience.

Comprehensive knowledge of WSIB processes including filing appeals and SEIF relief applications demonstrated through a minimum of 7 years of working experience managing claims

Previous experience as benefits plan administrator for a large group health plan

Demonstrated ability to multitask with exceptional attention to detail

Strong analytical and numerical fluency

Ability to maintain confidentiality and deal with sensitive information

Excellent problem solving skills with demonstrated ability to troubleshoot, investigate and make recommendations to resolve issues

Experience with Ceridian Dayforce considered an asset

Proficient in MS Office and Google suite of products

Self starter with the ability to work independently

Strong communication skills including the ability to mediate complex issues

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