Resident Manager

1 week ago

Niagara Falls, Canada Realstar Management Full time

We are currently seeking a Resident Manager Team to live and work at one of our properties. This position would require you to live on-site and work four weekdays each week, every second weekend and on-call some evenings.

This position would require you to work with a partner and share a two-bedroom apartment.

**What we offer to employees**
- Competitive salary
- Shared rent-free, two-bedroom apartment
- Employer paid benefits
- Quarterly bonuses based on property performance
- Annual bonuses based on personal performance
- Extensive and ongoing training programs and a work-smart environment
- Gym membership discount
- Awards for years of service
- Opportunity for career development
- Inclusive and diverse work environment
- Annual holiday parties & summer BBQ’s

**The Opportunity**

Realstar is a leading residential property management company with over 160 properties across Canada. Our properties are clean, quiet and attract quality residents who will attest to our unique standards of service. Resident Managers provides critical hands-on leadership in a residential rental building.

**Key Responsibilities of Resident Managers**
- Ensuring rents are collected on a timely basis
- Show and sell suites to prospective tenants
- Conduct market surveys and hold open houses
- Ensuring the proper physical maintenance of the building and surrounding property
- Ensure the complex and grounds are kept clean daily in accordance with company standards
- Fostering a friendly and professional environment for residents & prospective residents
- Daily management and training of support staff
- Negotiate lease renewals in conjunction with established targets
- Coordination of month-end duties and responsibilities

**Requirements of Resident Managers**
- 2-3 years of experience in a similar role
- Strong customer service and selling skills
- Excellent communication skills to deal with residents, prospects, colleagues and trades
- Management skills to coach, train, and motivate staff and develop a team environment
- Cleaning and maintenance skills
- Ability to work in a team environment
- Ability to work some evening and weekends.

**#RS**:
We thank all those who apply, but only those selected for an interview will be contacted.
- Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.

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