Analyst, Network-GIS-NS&UC S

1 month ago

Golden Horseshoe, Canada Apotex Inc. Full time

About Apotex Inc.

Apotex Inc. is a Canadian-based global health company that produces high-quality, affordable medicines for patients around the world. Apotex employs almost 7,200 people worldwide in manufacturing, R&D, and commercial operations. Apotex medicines are accessible to patients in more than 75 countries globally. Through vertical integration, the Apotex group is focused on the development and sale of generic, biosimilar and specialty products.
For more information visit: www.apotex.com.

Job Summary

Under general direction, responsible for administration and understanding of data network and network security including all communication systems within the Global Information Systems Infrastructure group. Monitors, troubleshoots and supports core data network and end user data network need including servers, desktop, phones, voice mails, cell phones, data connectivity to host systems and applications. Ensures long-term requirements of data/security/voice systems operations and administration are met through data analysis, trending and reporting. Responsible for the installation, maintenance, configuration, and integrity of data/security/voice network. Develops and promotes standard operating procedures, work instructions and standards documents. Conducts routine audits of network and network security layers to ensure compliance with established standards, policies, and configuration guidelines. On-Call required.

Job Responsibilities
  • Holds technical responsibility for general administration of the global data network and network security and all communication systems in alignment with the design, GIS strategy, guidelines, principles, policies and procedures.
  • Provides 2nd and 3rd level Support to our end-user communication systems in accordance with GIS Service Level Agreement.
  • Manages personal performance incorporating a commitment to ongoing professional development and continuous learning.
  • Assists in fulfilling departmental objectives and obligations.
  • Investigates, diagnoses and resolves incidents with co-workers and customers.
  • Updates the call track system in accordance with GIS processes. Monitors and communicates progress of incidents and escalate if necessary.
  • Liaises regularly with their internal customers & teams to understand their needs and keeps them current with the progress and findings of applicable projects.
  • Provides accurate and complete documentation of processes and procedures to ensure that systems can be supported.
  • Required to be on-call. All such work will be covered by the requirements of the on-call policy.
  • Utilizes problem solving techniques to identify root causes of issues with internal customers and contractors, or to determine courses of action in the performance of their more complex activities.
  • Develops an in depth understanding of all Apotex policies, procedures and standards and operating processes associated with their information technology area.
  • Ensures that their advice given to internal clients and co-workers complies with directives and is given in a professional manner.
  • Provides input in the development/amendment of standard operating procedures.
  • Proficient in use of office automation tools including: Word, Excel, Power Point and Outlook.
  • Provides Status Reports, Expense Reports and Employee Time Exceptions Forms on a timely basis when required.
  • Works in a safe manner collaborating as a team member to achieve all outcomes.
  • Demonstrate Behaviours that exhibit our organizational Values: Collaboration, Courage, Perseverance, and Passion.
  • Ensure personal adherence with all compliance programs including the Global Business Ethics and Compliance Program, Global Quality policies and procedures, Safety and Environment policies, and HR policies.
  • All other relevant duties as assigned.
Job Requirements

Education

  • Engineering/Computer Science degree / Vendor Certificates or equivalent work experience.

Knowledge, Skills and Abilities

  • Excellent verbal and written skills.
  • Collaborative style and interpersonal skills with the ability to work effectively in a matrix, client focused environment.
  • Proven customer service and support orientation with familiarity with ITIL or similar service delivery/support models.
  • Configure data and security network, including routing/switching, troubleshooting, management reporting; traffic, firewalls, proxy, cloud-security, fault and performance monitoring, Ethernet and IP protocols.
  • Administration, Installation and implementation of data networking and network security devices.

Experience

  • Ability to understand and analyze end user problems, and to troubleshoot on a timely manner.
  • 4-6 years experience or education in a validated and/or change controlled environment.
  • Maintaining and Administration of Event Management and Network Reporting Tools including BMC, Solarwinds, HP NNM, Riverbed Cascade.
  • Administration of all network security layers including cloud based (including; NexGen FW, Identity Service Access Control Systems, Proxy/Policy control systems).
  • Understanding of Video Conferencing, with the ability to troubleshoot, traffic management and high quality of service.
  • Assist in routine moves, adds and changes (MACs) on voice and data equipment in co-ordination with Logistics staff.
  • Learn voice mail systems including administration, set up and configuration i.e. Call Pilot, Cisco Unity.
  • Experience with scanning technologies (RF and Fixed mount) including configuration, set up, programming and troubleshooting.
  • Learn Avaya/Nortel CS100E, Cisco Call Manager or equivalent PBX systems including configuration, administration, troubleshooting, traffic, management and reporting (certification an asset).
  • Gain Experience in working with SIP, VOIP and Microsoft OCS, Microsoft Lync and Cisco Unified Communication Systems.
  • Knowledge of wireless (WIFI) technology administration including cellular, two way and in building systems.
  • Experience in data/security/voice communication protocols and rolling out of networking and security technologies on global basis.
  • Administrator and Responsible for email systems including cloud based email (e.g 0365).

At Apotex, we are committed to fostering an inclusive, accessible work environment, where all employees feel valued, respected and supported.

Apotex offers accommodation for applicants with disabilities as part of its recruitment process. If you are contacted to arrange for an interview or testing, please advise us if you require an accommodation.

#J-18808-Ljbffr

  • Analyst, Network-GIS-NS&UC S

    2 months ago

    Golden Horseshoe, Canada APOTEX Full time

    Apotex Inc. is a Canadian-based global health company that produces high-quality, affordable medicines for patients around the world. Apotex employs almost 7,200 people worldwide in manufacturing, R&D, and commercial operations. Apotex medicines are accessible to patients in more than 75 countries globally. Through vertical integration, the Apotex group is...

  • Analyst, Network-GIS-NS&UC S

    2 months ago

    Golden Horseshoe, Canada APOTEX Full time

    Apotex Inc. is a Canadian-based global health company that produces high-quality, affordable medicines for patients around the world. Apotex employs almost 7,200 people worldwide in manufacturing, R&D, and commercial operations. Apotex medicines are accessible to patients in more than 75 countries globally. Through vertical integration, the Apotex group is...

  • Analyst, Network-GIS-NS&UC S

    4 weeks ago

    Golden Horseshoe, Canada APOTEX Full time

    Apotex Inc. is a Canadian-based global health company that produces high-quality, affordable medicines for patients around the world. Apotex employs almost 7,200 people worldwide in manufacturing, R&D, and commercial operations. Apotex medicines are accessible to patients in more than 75 countries globally. Through vertical integration, the Apotex group is...

  • Analyst, Network-GIS-NS&UC S

    1 month ago

    Golden Horseshoe, Ontario, CA APOTEX Full time

    Apotex Inc. is a Canadian-based global health company that produces high-quality, affordable medicines for patients around the world. Apotex employs almost 7,200 people worldwide in manufacturing, R&D, and commercial operations. Apotex medicines are accessible to patients in more than 75 countries globally. Through vertical integration, the Apotex group is...

  • IT Security Analyst

    7 days ago

    Golden Horseshoe, Canada APOTEX Full time

    About the RoleWe are seeking a highly skilled IT Security Analyst to join our team at Apotex. As a key member of our GIS and P&Sec department, you will play a critical role in protecting our information and systems from external and internal threats.Key ResponsibilitiesRisk Management: Assist in identifying and managing risks discovered through security or...

  • IT Security Analyst

    7 days ago

    Golden Horseshoe, Canada APOTEX Full time

    About the RoleWe are seeking a highly skilled IT Security Analyst to join our team at Apotex. As a key member of our GIS and P&Sec department, you will play a critical role in protecting our information and systems from external and internal threats.Key ResponsibilitiesRisk Management: Assist in identifying and managing risks discovered through security or...

  • Analyst, Security IT-GIS-P&Sec A

    2 weeks ago

    Golden Horseshoe, Canada Apotex Inc. Full time

    About Apotex Inc. Apotex Inc. is a Canadian-based global health company that produces high-quality, affordable medicines for patients around the world. Apotex employs almost 7,200 people worldwide in manufacturing, R&D, and commercial operations. Apotex medicines are accessible to patients in more than 75 countries globally. Through vertical integration, the...

  • Analyst, Security IT-GIS-P&Sec A

    2 weeks ago

    Golden Horseshoe, Canada Apotex Inc. Full time

    About Apotex Inc. Apotex Inc. is a Canadian-based global health company that produces high-quality, affordable medicines for patients around the world. Apotex employs almost 7,200 people worldwide in manufacturing, R&D, and commercial operations. Apotex medicines are accessible to patients in more than 75 countries globally. Through vertical integration, the...

  • Analyst, Security IT-GIS-P&Sec A

    1 month ago

    Golden Horseshoe, Canada APOTEX Full time

    Apotex Inc. is a Canadian-based global health company that produces high-quality, affordable medicines for patients around the world. Apotex employs almost 7,200 people worldwide in manufacturing, R&D, and commercial operations. Apotex medicines are accessible to patients in more than 75 countries globally. Through vertical integration, the Apotex group is...

  • Analyst, Security IT-GIS-P&Sec A

    1 month ago

    Golden Horseshoe, Canada APOTEX Full time

    Apotex Inc. is a Canadian-based global health company that produces high-quality, affordable medicines for patients around the world. Apotex employs almost 7,200 people worldwide in manufacturing, R&D, and commercial operations. Apotex medicines are accessible to patients in more than 75 countries globally. Through vertical integration, the Apotex group is...

  • Network Security Analyst

    4 weeks ago

    Golden Horseshoe, Canada Apotex Inc. Full time

    About Apotex Inc.Apotex Inc. is a Canadian-based global health organization dedicated to producing high-quality, affordable medications for patients worldwide. With a workforce of nearly 7,200 employees across manufacturing, research and development, and commercial operations, Apotex ensures that its medicines are accessible in over 75 countries. The company...

  • Analyst, Security IT-GIS-P&Sec A

    1 month ago

    Golden Horseshoe, Ontario, CA APOTEX Full time

    Apotex Inc. is a Canadian-based global health company that produces high-quality, affordable medicines for patients around the world. Apotex employs almost 7,200 people worldwide in manufacturing, R&D, and commercial operations. Apotex medicines are accessible to patients in more than 75 countries globally. Through vertical integration, the Apotex group is...

  • Network Security Analyst

    4 weeks ago

    Golden Horseshoe, Canada Apotex Inc. Full time

    About Apotex Inc.Apotex Inc. is a Canadian-based global health organization dedicated to providing high-quality, affordable medications for patients worldwide. With a workforce of nearly 7,200 employees engaged in manufacturing, research and development, and commercial operations, Apotex ensures that its products are accessible in over 75 countries. The...

  • Network Security Analyst

    4 weeks ago

    Golden Horseshoe, Canada Apotex Inc. Full time

    About Apotex Inc.Apotex Inc. is a Canadian-based global health organization dedicated to producing high-quality, affordable medications for patients worldwide. With a workforce of nearly 7,200 employees across manufacturing, research and development, and commercial operations, Apotex ensures that its medicines are accessible in over 75 countries. The company...

  • Network Analyst

    1 month ago

    Golden Horseshoe, Canada Finance Professionals Inc. Full time

    JOB DESCRIPTIONLocation: Hybrid (Scarborough, ON)Duration: Until March 28, 2025Our client, a leading financial institution in Scarborough, ON is looking for a Network Analyst to contribute to the overall success of the Global Networks reporting and tools team. The successful candidate will have the opportunity to work with one of the Top 5 Banks in...

  • network analyst

    2 weeks ago

    Golden Horseshoe, Canada Celestialtech associates Inc Full time

    Durée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 35 to 40 hours per week Education Bachelor's degree Work setting Consulting firm Manufacture Information technology (IT) infrastructure Tasks Coordinate access and use of computer networks Install software Maintain, troubleshoot and administer the use of local area networks...

  • Network Analyst

    2 weeks ago

    Golden Horseshoe, Canada Scotiabank Full time

    p> Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: You understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions. You are highly interested in software-defined Data Centre technologies like Cisco ACI and VMWare NSX and want to help drive...

  • Information Technology Network Analyst

    2 weeks ago

    Golden Horseshoe, Canada Celestialtech associates Inc Full time

    Durée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 35 to 40 hours per week Education Bachelor's degree Work setting Consulting firm Manufacture Information technology (IT) infrastructure Tasks Coordinate access and use of computer networks Install software Maintain, troubleshoot and administer the use of local area networks...

  • Senior Network Administrator

    4 weeks ago

    Golden Horseshoe, Canada Great Canadian Full time

    Position Summary Under the direction of the Manager/ Network Architect, this position is responsible for overseeing all Internet Services, LAN, WAN and WLAN infrastructure the ideal candidate should be able to deploy, configure, maintain and monitor all active network equipment in order to ensure smooth network operation. Ensures adherence to all policies...

  • Senior Network Administrator

    4 weeks ago

    Golden Horseshoe, Canada Great Canadian Full time

    Position Summary Under the direction of the Manager/ Network Architect, this position is responsible for overseeing all Internet Services, LAN, WAN and WLAN infrastructure the ideal candidate should be able to deploy, configure, maintain and monitor all active network equipment in order to ensure smooth network operation. Ensures adherence to all policies...