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Sales & Catering Coordinator The Metcalfe

1 month ago

Ottawa, Canada Themetcalfehotel Full time

JOIN OUR HOSPITALITY TEAM

The Metcalfe Hotel is seeking a passionate Sales & Catering Coordinator to join our team. Steeped in history and modern in design, The Metcalfe Hotel is an independent boutique hotel with a commitment to deliver an Ottawa experience with a genuine authentic approach. Located in the heart of downtown Ottawa, The Metcalfe Hotel has 108 guest rooms, 8 meeting rooms. The hotel re-opened in September 2022 after undergoing major renovations to our lobby, restaurant, and an upgrade to our guest rooms.

RESPONSIBILITIES:

  • Qualify and respond to general sales inquiries
  • Quote and negotiate pricing within established parameters
  • Ability to issue and assist in closing sales contracts
  • Effective management of activities/bookings to assist in achieving hotel revenue targets.
  • Solicit from and confirm with client all information pertaining to the event and organize and distribute all information to relevant departments. Effectively communicate all changes in a timely manner.
  • Check occupied meeting space on a daily basis and meet w/ group convenors
  • Be available to assist client while on-site at appropriate times (some evening and weekends are required). Must be flexible to accommodate irregular or extended hours.
  • Send post-event surveys to client and conduct follow-up.
  • Ensures that all sales and catering contracts entered by the sales and catering department with clients are communicated to all departments within set time frame.
  • Work closely with the Front Desk, Reservations, F&B and other required departments to completely satisfy the requirements of the booking parties.
  • Conduct hotel site inspections to potential clients
  • Produce banquet cheques on daily basis.
  • Prepare a weekly and a daily function sheet (send copy to all departments)
  • Produce the PACE reports on a weekly basis.
  • Assist with planning & executing internal events
  • Attend Weekly Sales Meetings & prepare and distribute minutes
  • Office Administrative Duties
  • Perform other duties and special projects as assigned

BENEFITS:

  • Group insurance plan
  • Group RRSP and DPSP (Deferred Profit-Sharing Plan)
  • 50% employee discount in all our establishments for the employee and 3 guests
  • Corporate culture that promotes employee appreciation
  • Employee recognition events
  • Company in full growth (perspective of evolution and personal development).

QUALIFICATIONS:

  • 1 to 3 year experience in hotel catering services or sales
  • Bilingual (French and English) required
  • Experience with Opera/Opera Cloud an asset
  • Must have ability to work under minimal supervision and with priority deadlines and maintain a positive attitude within a busy environment.
  • Knowledge of food and beverage an asset.
  • Computer literacy required
  • Organized and detail oriented
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