Human Resources Business Partner

3 weeks ago

Old Toronto, Canada Portfolio Group Full time
Job Start Date:

ASAP

Position:

Human Resources Business Partner

Type:

Full-Time Permanent

Location:

On-site x5 days a week near Union Station

Salary:

$70,000

This position entails working in a fast-paced environment within the Employment Consultancy Services Department. We seek a proactive, energetic HR professional who excels in delivering high-quality HR support, particularly in the realm of employment documentation, while prioritizing client satisfaction.

Daily Responsibilities:
  1. Conduct client-facing meetings via digital platforms and draft employment documentation in accordance with company policies and procedures.
  2. Stay updated on HR and Employment Law Documentation best practices.
  3. Deliver timely and comprehensive services to clients, meeting established response time benchmarks.
  4. Manage workload adhering to the company’s policies, procedures, SLAs, and KPIs.
  5. Foster strong relationships with clients to enhance the company’s reputation and integration with their businesses.
  6. Ensure legal compliance of advice/documentation through internal training and legal updates.
  7. Offer guidance to clients on documentation contents, identifying and addressing any risk areas.
  8. Maintain accurate records of work using established systems.
  9. Engage in E-Learning as necessary.
  10. Present clients with options for utilizing other provided products and facilitate introductions.
  11. Solicit and promote client feedback to enhance the company’s online reputation.
  12. Take ownership of client work from initiation to resolution, ensuring high-quality execution.
  13. Cultivate rapport with clients through effective communication and presentation.
  14. Undertake additional tasks as directed by the Management Team.
Qualifications:
  • Strong team player mindset with a commitment to supporting team members and the overall business.
  • 5+ years of HR experience in a corporate setting.
  • CHRP is mandatory.
  • In-depth knowledge of Canadian labour laws, multi-provincial is ideal.
  • Proficiency in employment law and/or human resources practices.
  • Excellent written English and proficiency in word processing.
  • Keen attention to detail and accuracy in information presentation.
  • Dedication to delivering high-quality service and resolving client issues efficiently.
  • Ability to thrive under pressure and meet deadlines in a dynamic environment.
  • Confident communication skills across various platforms including video conferences, telephone, and in-person interactions.
  • Effective organizational and time management abilities.
  • Adaptability to meet diverse client needs and ensure satisfaction.
  • Willingness to embrace new projects, initiatives, and departmental advancements.
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