Sales Support Coordinator

3 weeks ago

Ottawa, Canada Avanti Software Inc. Full time

Job Title: Sales Support Coordinator
Location: Ottawa
ATR: 4532
Type: Full-Time Permanent
Salary: Salary, commensurate with experience

Job Responsibilities:

-Support the corporate sales team in the delivery of excellent customer service and the acquisition of new business
-Create new and maintain new customer accounts
-Prepare and review quotations and orders
-Monitor quotes, orders, backorders, shipments and installations, communicating their status with sales team and customers
-Track special orders related to rebates, pre-billings, and medication return programs
-Maintain inventory of sample products and prepare sample orders upon request
-Coordinate the creation of newly stocked items and inventory requests
-Prepare sales reports, order forms, and price lists
-Maintain the accuracy of pricing
-Coordinate the preparation and submission of bids for requests for proposal (RFP)
-Assist with the implementation of contracts
-Arrange meetings and events on an as needed basis
-Participate in vendor training sessions as required to maintain product knowledge
-Roles and responsibilities can often be expanded to accommodate changing business conditions and goals to meet the corporate objectives
-Travel may be required upon request

Qualifications:

-Completion of Post- Secondary Education in an Administrative or related field of study
-Minimum 3 years of experience with administrative procedures and office duties
-Minimum 3 years in a customer service role, in healthcare sector preferred
-Minimum 3 years of experience supporting high functioning sales teams
-Experience with quotes, proposals and the bidding process
-Proficient with Adobe and Microsoft Office, including Excel, Word, Outlook and Teams
-Proficiency with ERP systems, Pronto preferred
-Ability to travel provincially

Skills:
-Strong interpersonal and communication skills, both verbally and in writing, Bilingual (French/English) considered an asset
-Strong initiative and ability to work proficiently in a team environment as well as independently
-Ability to time manage, remain organized and prioritize work
-Superior attention to detail and accuracy ensuring positive customer outcomes
-Enthusiastic, dependable and action oriented, with keen willingness to learn and improve on existing skill-set
-Knowledgeable about the sales process and commitment to deliver excellent internal and external customer service

Human Resources:

While we thank you for your interest, only select applicants will be contacted regarding the position.

Ontario Medical Supply is an inclusive and equal opportunity employer committed to providing diversity and accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. All applicants must make their requirements known when contacted.

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