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Office Support Specialist

3 months ago

Winnipeg, Canada The Headhunters Full time
Weâre looking for a dynamic Office Support Specialist for our client in Winnipeg.

Our client, a leader in their industry, is looking for a professional, fun & friendly Office Support Specialist to join their team. This is an in-office role and a key position within the team. This role is the front face of the organization and supports a variety of departments internally, which includes support to the customer service team, accounting and management.

You will get to work with a positive, fun, easy going team. In addition, the organization operates on a 4-day work week Hello, Fridays off

Office Support Specialist responsibilities:
  • Greet and welcome visitors in a professional and friendly manner
  • Answer and direct incoming phone calls to appropriate personnel
  • Maintain a tidy and presentable reception area
  • Manage incoming and outgoing mail, packages, and deliveries including courier
  • Perform general clerical duties, including photocopying, faxing, and filing
  • Maintain office supplies inventory by checking stock and ordering new supplies as needed
  • Assist with the preparation of reports, presentations, and correspondence
  • Support various departments with administrative tasks and projects
  • Delivery tickets â review, stamp and distribute accordingly
  • Settling routes, organizing, and distributing route settlement sheets
  • Entering soil counts as required
  • CRM reporting/updating/close outstanding tickets on a regular basis
  • Enter credits/close CRM ticket indicating credit number and date
  • Assist with mailing monthly statements each month
  • Stamping and coding for payables desk as required
  • Filing - maintain filing cabinet ensuring files are easy to access, current and closed contracts removed
  • Assisting HR with company planned events when required
  • Other duties as assigned
  • Serve as the first point of contact for customer inquiries via phone and in-person
  • Provide information about company products and services
  • Resolve customer issues promptly and efficiently, escalating when necessary
  • Maintain customer records and update information as needed
  • Assist with customer account management and order processing
The successful candidate has:
  • Positive, cooperative, respectful attitude
  • High school diploma or equivalent; associate's or bachelorâs degree preferred
  • Proven experience in a receptionist, customer service, or office support role
  • Excellent verbal and written communication skills
  • Strong customer-service orientation
  • Professional, friendly and courteous telephone and in-person demeanor
  • Demonstrated multi-tasking and organizational abilities
  • Proven attention to detail
  • Ability to set and meet deadlines and juggle multiple, competing priorities
  • Skilled in working well under pressure in a fast-paced environment
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Strong organizational skills with the ability to multitask and prioritize effectively
  • Friendly and professional demeanor with strong interpersonal skills
  • Ability to handle confidential information with discretion
  • Problem-solving skills and a proactive approach to tasks
Compensation and benefits:
  • The discussed salary range is $40,000 â $50,000 depending on experience
  • Candidates with additional experience and higher compensation expectations may also be considered
  • Comprehensive benefits package
  • 4 day work week
Only candidates already eligible to work in Canada will be reviewed. Only qualified candidates will be contacted.

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