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Manager, Medical Staff Office

4 weeks ago

Kitchener ON, Canada Skin Vitality Medical Clinic Full time

*Clinic Manager (Full-Time) *Skin Vitality Medical Clinic
*We are seeking an enthusiastic Clinic Manager to join our team*
Skin Vitality Medical Clinic is the #1 Provider of Botox®, Juvéderm®, CoolSculpting®, PRP Hair Restoration, Sculptra®, EMSculpt® and Morpheus 8® in Canada with 13 Locations in Ontario. We have grown 1000% in the last two years, opening 4 new locations in 2022. If it’s growth within a company you are looking for, look no further.
*Job Description: *We are seeking an experienced Clinic Manager to join our team, who takes pride in patient care. This position requires excellent communication skills, natural leadership abilities, strong computer skills, and a penchant for creative problem-solving. Qualified candidates must be well organized, patient service-focused, detailed-orientated, and able to multitask efficiently in a fast-paced work environment.Acting under the supervision of the Director of Operations/Assistant Director of Operations, the Clinic Manager is responsible for overseeing the daily operations of Skin Vitality Medical Clinic. The Clinic Manager manages the clinic’s performance and oversees all patient relations. They provide coaching, mentorship and administrative support, oversee the hiring and training of staff members, liaison with patients to maintain optimal operational flow and work collaboratively with all departments to continuously improve clinic standards for both staff and patients.
*Job Responsibilities:*
* Promoting a high-end Medical Clinic atmosphere in appearance and delivery while upholding our company values
* Monitoring and striving to meet monthly/annual sales goals
* Managing day to day operations of the clinic and clinic inventory/stock levels
* Leading, training and overseeing all staff
* Building and actively managing clinic schedules
* Processing payments, resolve monetary discrepancies
* Acting as a first point of contact for Medical Team (including Doctors, NPs, RNs, RPNs, Medical Associates, Receptionists) and patients
* Providing exceptional customer service, promoting a welcoming and inclusive environment for our patients
* Meeting all team deadlines and responsibilities
* Promoting a positive company culture that values integrity, inclusion, collaboration, communication and teamwork
* Collaborating with other departments to improve clinic standards
* Other duties as assigned by Directors of Operations
*Skills Required: *
* MINIMUM 2 YEARS OF MANAGEMENT EXPERIENCE
* Exceptional customer service skills
* Highly motivated and solution-oriented
* Keen attention to detail
* Professional communication and conflict-resolution skills
* Positive and professional demeanor
* Completely dependable
* Computer savvy and quick learner
* Knowledge of our services (asset)
* Experience with Salesforce (asset)
* Sales experience (asset)
* MUST be able to multitask easily without compromising performance or attitude
If you are eager to grow within a company, be part of an incredible team, and believe you are the right fit, please submit your CV. We look forward to hearing from you
Job Type: Full-time
Flexible language requirement:
* French not required
Schedule:
* Day shift
* Evening shift
* Morning shift
* Weekends as needed
Ability to commute/relocate:
* Kitchener, ON: reliably commute or plan to relocate before starting work (required)
Application question(s):
* What is your availability?
Work Location: In person