Change Lead

1 month ago

Eastern Ontario, Canada BCAA Full time

Why BCAA?

Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

As Change Lead, you’ll build and implement premier, people-centered organizational change management capability across BCAA. In this exciting role, you’ll be at the forefront of our organizational change management strategies that maximize employee adoption and minimize resistance to drive our organization forward. Reporting to the Senior Manager, Organizational Change Leadership, this position will strategize, develop, and deliver organizational change tactics including communications, leadership and sponsorship, engagement and training.

Please note that this is a temporary position, until November 2025. It is a hybrid role, based in our Head Office in Burnaby two times per week.

Who you are:

  • You’re an outstanding communicator with the ability to build strong relationships at all levels across the organization.
  • You’re curious with a penchant for solving problems and getting at root causes.
  • You see the big picture and have a keen eye for the details.
  • A fast-paced environment with complex projects, changing priorities and opposing deadlines is no problem for you. You navigate ambiguity with ease.
  • Coaching and mentoring junior team members is important to you.

Once here, you will:

  • Design and implement comprehensive organizational change strategies and plans, conduct change impact assessments, develop communications, create leadership action plans, and measure and assess change readiness.
  • Collaborate with business leaders to create change action plans that are tailored to meet specific needs of the teams and initiatives.
  • Apply a structured methodology to lead organizational change activities for a range of initiatives across BCAA.
  • Partner with the Corporate Communications team to develop communications that will create awareness and build commitment amongst impacted personas.
  • Develop, continuously improve, and deliver the Change Leadership Program which aims to enhance internal change management capabilities at BCAA.

What you bring:

  • Post-secondary diploma or degree, along with a minimum two years of experience in change management and stakeholder engagement.
  • BONUS QUALIFICATION: Change Management (CMP) or PROSCI certification.
  • Deep understanding of BCAA business and processes.
  • Strong analytical abilities for conducting detailed change impact analyses and recommending actions and mitigations.
  • Consistent record in facilitating meetings with diverse stakeholders.
  • Experience providing change management advisory and coaching.
  • Familiarity with creative tools and technologies for communications, engagement, and training such as Camtasia, Powtoon, Canva, etc.
  • Knowledge of adult principle learning concepts and experience assessing training needs, and developing training plans an asset.

The salary range for this Grade 13 position is $85,536.24 to $106,920.24 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and other BCAA benefits, this position is eligible for a performance bonus target of 9%, with the opportunity to earn up to 15%.

What we offer:

  • The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
  • Career and personal development to help you grow and reach your goals.
  • Incentives that recognize team and individual sales and performance.
  • Flexible benefits to support your health and lifestyle, and wellness dollars to keep your body, mind and soul thriving.
  • A competitive rewards package including salary performance bonus programs, pension plan, and more to help build your personal wealth.
  • Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
  • BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
  • Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.

BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.

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