Logistics OTM Functional Team Lead

3 weeks ago


Old Toronto, Canada Cisco Systems, Inc. Full time

As an Oracle Transportation Management, (OTM) Functional Lead on the Logistics Transformation & Execution team, you will be designing, implementing, configuring, and operating functions that support Logistics Operations in the OTM application. Core operational processes for Forward Logistics and Service Logistics are supported by the application. You will also be responsible for leading and managing the workload of the existing team of OTM Load Planners.

YOUR CORE JOB RESPONSIBILITIES WILL INCLUDE:

  • Support Cisco’s OTM to internal and external business users in their day-to-day issue resolution and help identify the root cause of problems.
  • Liaise with business and IT to resolve system issues and be the main point of contact for OTM functional and system issues.
  • Effectively document and translate business requirements into system requirements.
  • Support the business continuity of transportation function and Supply Chain Operations - day-to-day system issues and provide resolution for sophisticated systems issues.
  • Engage and liaise with carriers and Partners for Contracts and Rates translation and migration in OTM to accommodate country/customer-specific shipping and trade-related requirements to ensure successful support in logistics operations.
  • Supplier and Shipping Locations/Warehouses onboarding in the system.
  • Lead/Support Implementation & solution activities, including BAT & UAT, and validations.
  • Be the problem solver. Collaborate with the operations team to understand operational challenges and help businesses implement technology solutions in a cost-effective way.
  • Drive enhancements and improvements to transform and scale systems and applications that enable Cisco’s Logistics and Supply Chain processes.
  • Lead in the execution of projects in OTM globally.
  • Partners with various cross-functional organizations to drive business outcomes.
  • Leading or engaging in ongoing improvement initiatives in Services and Logistics Operations.
  • Ability to build, empower, and lead a Global OTM Business team. Provides coaching and guidance to the team.
TYPICAL RESPONSIBILITIES INCLUDE:
  • Drive OTM process and system improvements that support Logistics operations
  • Collaborate with other Category Strategy teams to deliver improvements in the areas of Network Optimization, Trade Compliance, Resilience, Transportation, and Warehousing
  • Identify opportunities to improve OTM processes in close collaboration with cross-functional support team
  • Advise and mentor global stakeholders, including theater teams, on business matters pertaining to OTM functions
  • Influence strategic decisions across Cisco leadership and initiatives, in partnership with corporate-wide initiatives that impact Logistics
The successful candidate will bring rich experience in OTM solution design and operations. Candidate should have a consistent track record of delivering large scale transformation in Supply Chain and Logistics. In addition, outstanding integrity and ethics, along with robust people skills are vital.

WHO'LL YOU'LL WORK WITH

This team supports our overall logistics and trade strategy and drives transformation to deliver exceptional results.

WHO YOU ARE

Cisco is looking for a dynamic individual to join its Services and Logistics Organization, leading the design and operating functions of OTM in our Logistics Transformation & Execution Team. You are a n individual who is dynamic, energetic, strategic, collaborative, and detailed oriented.

MINIMUM QUALIFICATIONS

  • 7+ years of functional experience in implementing, leading, and supporting Oracle Transport Modules including Oracle Transportation Management System (OTM) and Global Trade Management (GTM).
  • Bachelor’s degree in engineering, Business, Supply Chain, or related field or equivalent experience; MBA preferred.
  • Proficient in troubleshooting and analyzing OTM applications, setups, integration with ERP systems like Oracle EBS, and working with SQL, XML, and CSV files.
  • Skilled in integrating with external systems for rating, handling expectations with stakeholders, and collaborating across multi-functional teams.
  • Solid understanding of logistics and supply chain in the high-tech industry.
  • Familiarity with EDI and RosettaNet standards, and experience in leading large-scale programs globally.
  • Strong problem-solving, analytical, and logical reasoning skills.
  • Ability to think creatively, prioritize and handle sophisticated matters
  • Strong presentation, collaboration, partnership and influencer skills; Clear, concise and effective written and verbal communicator, regardless of audience or issue complexity
  • Strong leadership experience and capabilities
  • Influencing, negotiation and delegating skills
  • Objectivity and a high-level, strategic perspective
PREFERRED QUALIFICATIONS
  • Experience in OTM upgrade preferred.
  • Oracle Certification in OTM/GTM preferred.
WHY CISCO

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Pa

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters – with people like you

Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world – whether through 5G, or otherwise.

We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).

We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us #WeAreCisco

#SupplyChainStrong

Message to applicants applying to work in the U.S. and/or Canada:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. and/or Canada locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. or Canada hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

U.S. employees have access to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components. For quota-based incentive pay, Cisco typically pays as follows:

.75% of incentive target for each 1% of revenue attainment up to 50% of quota;

1.5% of incentive target for each 1% of attainment between 50% and 75%;

1% of incentive target for each 1% of attainment between 75% and 100%; and once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.

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