Logistics OTM Functional Team Lead

1 week ago

Toronto, Ontario, Canada Cisco Full time

WHAT YOU'LL DO

As an Oracle Transportation Management, (OTM) Functional Lead on the Logistics Transformation & Execution team, you will be designing, implementing, configuring, and operating functions that support Logistics Operations in the OTM application. Core operational processes for Forward Logistics and Service Logistics are supported by the application. You will also be responsible for leading and managing the workload of the existing team of OTM Load Planners.YOUR CORE JOB RESPONSIBILITIES WILL INCLUDE: Support Cisco's OTM to internal and external business users in their day-to-day issue resolution and help identify the root cause of problems. Liaise with business and IT to resolve system issues and be the main point of contact for OTM functional and system issues. Effectively document and translate business requirements into system requirements. Support the business continuity of transportation function and Supply Chain Operations - day-to-day system issues and provide resolution for sophisticated systems issues. Engage and liaise with carriers and Partners for Contracts and Rates translation and migration in OTM to accommodate country/customer-specific shipping and trade-related requirements to ensure successful support in logistics operations. Supplier and Shipping Locations/Warehouses onboarding in the system. Lead/Support Implementation & solution activities, including BAT & UAT, and validations. Be the problem solver. Collaborate with the operations team to understand operational challenges and help businesses implement technology solutions in a cost-effective way. Drive enhancements and improvements to transform and scale systems and applications that enable Cisco's Logistics and Supply Chain processes. Lead in the execution of projects in OTM globally. Partners with various cross-functional organizations to drive business outcomes. Leading or engaging in ongoing improvement initiatives in Services and Logistics Operations. Ability to build, empower, and lead a Global OTM Business team. Provides coaching and guidance to the team. TYPICAL RESPONSIBILITIES INCLUDE: Drive OTM process and system improvements that support Logistics operations Collaborate with other Category Strategy teams to deliver improvements in the areas of Network Optimization, Trade Compliance, Resilience, Transportation, and Warehousing Identify opportunities to improve OTM processes in close collaboration with cross-functional support team Advise and mentor global stakeholders, including theater teams, on business matters pertaining to OTM functions Influence strategic decisions across Cisco leadership and initiatives, in partnership with corporate-wide initiatives that impact Logistics The successful candidate will bring rich experience in OTM solution design and operations. Candidate should have a consistent track record of delivering large scale transformation in Supply Chain and Logistics. In addition, outstanding integrity and ethics, along with robust people skills are vital. WHO'LL YOU'LL WORK WITH This team supports our overall logistics and trade strategy and drives transformation to deliver exceptional results. WHO YOU ARE Cisco is looking for a dynamic individual to join its Services and Logistics Organization, leading the design and operating functions of OTM in our Logistics Transformation & Execution Team. You are an individual who is dynamic, energetic, strategic, collaborative, and detailed oriented.MINIMUM QUALIFICATIONS 7+ years of functional experience in implementing, leading, and supporting Oracle Transport Modules including Oracle Transportation Management System (OTM) and Global Trade Management (GTM). Bachelor's degree in engineering, Business, Supply Chain, or related field or equivalent experience; MBA preferred. Proficient in troubleshooting and analyzing OTM applications, setups, integration with ERP systems like Oracle EBS, and working with SQL, XML, and CSV files. Skilled in integrating with external systems for rating, handling expectations with stakeholders, and collaborating across multi-functional teams. Solid understanding of logistics and supply chain in the high-tech industry. Familiarity with EDI and RosettaNet standards, and experience in leading large-scale programs globally. Strong problem-solving, analytical, and logical reasoning skills. Ability to think creatively, prioritize and handle sophisticated matters Strong presentation, collaboration, partnership and influencer skills; Clear, concise and effective written and verbal communicator, regardless of audience or issue complexity Strong leadership experience and capabilities Influencing, negotiation and delegating skills Objectivity and a high-level, strategic perspective Some travel required PREFERRED QUALIFICATIONS Experience in OTM upgrade preferred. Oracle Certification in OTM/GTM preferred. WHY CISCO

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