HR Services Manager North America

HR Services Manager North America page is loaded HR Services Manager North America Apply locations Guelph , Ontario time type Full time posted on Posted 2 Days Ago job requisition id VAC20339

Job Description:

Join Our Purpose - Feeding the Future

Nutreco is a member of the SHV family, and we are committed to 'Feeding the Future' through sustainable and innovative practices. Nutreco has two business lines: Skretting is a leading global provider of innovative aquafeed solutions, revolutionizing aquaculture for a sustainable future. Trouw Nutrition specializes in animal nutrition and is committed to advancing livestock health and productivity through cutting-edge solutions. 

Are You the HR Maestro We’re Searching For?

Join Our Team as an HR Services Manager and Propel Your Career to New Heights

Are you a dynamic leader with a passion for optimizing HR operations and delivering exceptional service? Do you thrive in a fast-paced environment where your expertise can make a significant impact? If so, we want you to join our team in the Guelph, ON area, as an HR Services Manager

YOUR MISSION

As our HR Services Manager, you'll be at the forefront of transforming our HR service delivery across North America. You'll lead a talented team, drive process improvements, and ensure we provide top-notch HR services to our employees. This role offers the opportunity to shape the future of our HR operations, with a focus on efficiency, quality, and employee satisfaction.

Leadership and Management:

• Lead and manage the HR service delivery team, including HR coordinators, administrators, and support staff.
• Develop and execute a roadmap for service delivery quality, anticipating changes in both internal and external environments.
• Develop a strong team. Provide guidance, training, and development opportunities for your team. Celebrate successes

HR Operations:

• Be a CHAMPION of the service model at every turn.
• Oversee day-to-day HR operations, including employee inquiries, HR data management, and policy compliance.
• Ensure accurate and timely processing of payroll, benefits administration, and other HR transactions.
• Implement and maintain HR systems and technologies to enhance efficiency.

Service Delivery:

• Develop and manage HR service level agreements (SLAs) to ensure timely and high-quality HR service delivery.
• Monitor and report on key HR metrics and performance indicators.
• Address and resolve complex employee relations issues fairly and consistently.

Process Improvement:

• Identify opportunities for process improvement and efficiency in HR service delivery.
• Lead projects to streamline HR processes, reduce costs, and enhance service quality.
• Stay updated on HR best practices and industry trends to implement innovative HR solutions.

Compliance and Risk Management:

• Ensure compliance with local, state, and federal employment laws and regulations.
• Manage HR audits and compliance reviews to ensure all HR activities align with regulatory requirements.
• Develop and implement risk mitigation strategies related to HR operations.

Employee Engagement:

• Foster a positive employee experience through effective HR services and support.
• Collaborate with other HR functions to support employee engagement initiatives and organizational culture.
• Conduct employee surveys and feedback sessions to identify areas for improvement in HR services.

Communication and Collaboration:

• Serve as a key point of contact for HR service-related inquiries from employees and management.
• Collaborate with other HR teams, such as talent acquisition, learning and development, and compensation and benefits, to provide integrated HR solutions.
• Communicate HR policies, procedures, and updates effectively to the organization.

WHAT WE’RE LOOKING FOR

• 8-10 years of relevant HR experience, with 3-5 years in a service center or HR transactional role.
• Managerial and coaching experience.
• Strong knowledge of HR processes, help desk technology, and payroll processing.
• Excellent written and verbal communication skills in English; French or Spanish is an asset.

Skills

• Strategic and tactical thinking capabilities.
• Results-oriented with strong problem-solving and project management skills.
• Commitment to service excellence and data-driven decision-making.
• Exceptional problem analysis, judgment, and attention to detail.

Ready to Make a Difference?

If you're ready to take your HR career to the next level and lead a team dedicated to excellence we want to hear your story Join us in delivering best-in-class HR services and driving organizational success.

WE TAKE CARE OF OUR TEAM through our commitment to continuous learning, supportive team and an attractive total compensation package that includes a bonus, competitive health package and retirement benefits

Be part of our sustainable mission with opportunities to grow within Nutreco, Trouw Nutrition and the broader SHV group.

Embrace our culture of diversity and inclusion, where we respect and value everyone.

We are committed to employment equity, and we encourage applications from qualified individuals, including women, Indigenous peoples, persons with disabilities and members of visible minorities.

Our corporate values FEED your career: Passion | Inclusivity | Integrity | Trust | Curiosity. These values are engrained into our core and shape everything we do.

Please note that candidates applying for Canadian job openings must be authorized to work in Canada. #SPTN

Our organisation:
Nutreco is a global leader in animal nutrition and fish feed. Our advanced nutritional solutions are at the origin of food for millions of consumers worldwide. Quality, innovation and sustainability are guiding principles, embedded in the Nutreco culture from research and raw material procurement to products and services for agriculture and aquaculture. Experience across 100 years brings Nutreco a rich heritage of knowledge and experience for building its future.

Equal Opportunity Employer: 

Nutreco is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, military status or any other status protected by applicable local law. Please advise us at any point during the recruitment and selection process if you require accommodation. Nutreco is committed to compliance with all applicable legislation, including providing accommodation for applicants with disabilities.

Nutreco is a global leader in animal nutrition and aquafeed. Our advanced nutritional solutions are at the origin of food for millions of consumers worldwide. Its two global company brands Skretting (aqua feed) and Trouw Nutrition (animal nutrition) have sales in over 90 countries.

Our purpose Feeding the Future captures a big challenge: feeding 9 billion people in 2050. Our responsibility is twofold: we need to make a significant contribution to meeting the rapid increase in worldwide demand for food; on the other hand, we need to find the right balance in order that we can realize growth while making also responsible choices for people and planet.

We believe in three core elements to future success: strategy execution, innovation, and competence of our people. Our values; capable, caring, collaborative, and innovative are supportive of those three core elements.