Sales Operations Specialist

4 weeks ago


Montréal, Canada Coveo Solutions inc. Full time

Transforming Data into Sales Success Join our dynamic team where innovation and collaboration are at the heart of everything we do. As a Sales Operations Specialist, you'll work alongside passionate professionals driven by the idea of optimizing our best in class sales processes to prompt business growth. Have a passion for sales and the will to have a concrete impact in your work? This role might just be cut out for you From managing our CRM data to collaborating with sales leadership, your work will directly impact our ability to drive revenue and serve our world-renowned customers efficiently.
Here's a glimpse at your responsibilities:  Manage and coordinate sales support inquiries, leveraging your expertise especially in regards to CRM-related issues.
Ensure accuracy and integrity of CRM records, including creation, updates, and manual input.
Coordinate territory management within the CRM, adjusting as business needs evolve.
Collaborate with sales leadership on account routing decisions, documenting and validating choices.
Facilitate accurate deal and lead routing, adding data points as needed.
Identify automation opportunities and implement workflow improvements.
Generate basic reports and support documentation for sales processes.
Here is what will qualify you for the role: Proven experience in data management or related fields.
Strong analytical skills and attention to detail.
Ability to collaborate effectively across teams.
Proficiency in relevant data management tools and software.
Excellent communication skills and documentation abilities.
What would make you stand out: Previous experience with CRM tools, particularly Salesforce.
Familiarity with automation tools and techniques (e.g. Chrome extensions).
Experience in report generation and presentation.
Do you think you can bring this role to life by adding your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.
Send us your application, we want to hear from you / Send us your application, we want to know what you're all about
Join the Coveolife  We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.


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