Senior Software Support Analyst

2 weeks ago


Winnipeg, Canada uniPoint Software Full time

Date: November 8, 2024

Location: Winnipeg, Manitoba

Duration: Full time

Start Date: Immediate

The Right Person

If you are a person who believes they can make a difference, help people and solve customer problems, then uniPoint wants you. We are looking for a seasoned professional with a minimum of 2 years customer service / support experience to join our team.

Your Skills

The successful person should have strong interpersonal and English communication skills. Excellent written and verbal communication is a must as well as your ability to work independently and within a team. Good working knowledge and experience in customer service and technical support is a great asset.

Responsibilities include:

  • Brokering support requests
  • New customer installs and configuration
  • Troubleshooting software, database connections & network issues
  • Maintaining system documentation and help files

Experience with the following softwares/technologies is a great asset:

  • Windows Desktop
  • Windows Server
  • SQL Server
  • Networking

Independence, the ability to work autonomously, creative thinking and problem-solving skills are key qualifications to success within our organization.

A competitive salary and benefit package is being offered for the right individual along with opportunities to learn, develop and advance throughout the organization.

A pre-employment test will be used as part of the employment screening process.

We would like to thank you for your interest. Only candidates who are selected for an interview will be notified. Please submit your resume to careers@unipointsoftware.com.

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