Manager, Business Operations Analysis

2 weeks ago


Montréal QC, Canada Clinique Face MD Full time

This role involves ensuring the smooth functioning of our facility, managing resources, and supporting a team to ensure all medical procedure rooms are full all the time. Ensuring that supplies are kept full and inventory is ordered daily.
Independently oversee projects and operations, ensuring high quality results with minimal supervision.
Managing all aspects of the electronic medical record system (Zenoti at this time), including programming and customising forms, updating services, troubleshooting technical issues, and ensuring compliance with healthcare regulations.
Inventory and Supply Management: Oversee the procurement process, ensuring timely acquisition and adequate stock levels of medical supplies and equipment.
Policy development and updating: Formulate and update clinic policies and procedures.
Customer experience management: Ensure patients receive exceptional care and oversee customer satisfaction initiatives.

Bachelor's degree in business
- Minimum 2 years experience as a business manager.
- Leadership and team management skills
- Proficiency with electronic medical record systems (e.g., Zenoti) and general computer literacy.
- Financial management skills, including budgeting and financial reporting.
- Knowledge of healthcare regulations and compliance.
- Job Types: Full-time, Permanent

Dental care
Monday to Friday


Bachelor's Degree (preferred)


management: 3 years (required)


Ce rôle consiste à assurer le bon fonctionnement de notre établissement, à gérer les ressources et à soutenir une équipe pour veiller à ce que toutes les salles de procédure médicale soient pleines en permanence. Veiller à ce que les fournitures soient complètes et à ce que l'inventaire soit commandé quotidiennement.

Superviser les opérations quotidiennes de la clinique, incluant la gestion de 20 salles de traitement.
Piloter des projets de manière autonome tout en assurant des résultats de haute qualité.
Gestion des systèmes électroniques de dossiers médicaux
Gérer et optimiser notre système de gestion (actuellement  Zenoti ), incluant :
La résolution des problèmes techniques.
L'assurance de la conformité avec les normes de santé.
Gestion des stocks et approvisionnements
Superviser les commandes quotidiennes et maintenir des niveaux adéquats de fournitures et équipements médicaux.
Excellentes compétences en communication orale et écrite en français et en anglais, essentielles pour interagir efficacement avec une clientèle diversifiée, incluant des patients exclusivement anglophones.
Expérience démontrée en gestion d’entreprise (minimum 2 ans).
Compétences solides en organisation et en gestion de priorités.
Expérience en gestion de projets techniques ou IT.
Maîtrise des outils informatiques et des systèmes de gestion
Compétences en analyse financière et budgétisation.
Avantages : assurance santé, assurance dentaire et congés payés.
Horaires : du lundi au vendredi (temps plein).
Diplôme : Baccalauréat en administration des affaires (ou domaine connexe).
Expérience : Minimum 3 ans en gestion.



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