People & Culture Operations Specialist

4 days ago

Old Toronto, Canada Wave Full time

We believe small businesses are at the heart of our communities, and championing them is worth fighting for. We empower small business owners to manage their finances fearlessly, by offering the simplest, all-in-one financial management solution they can't live without.

About the Team:

Responsive and adaptive, you are passionate about fostering Wave’s inclusive and award-winning culture. The People and Culture team are true company ambassadors that understand our partners (covering Engineering, Product, Customer Success, Wave+, Marketing, Finance, etc.) can’t do their jobs if we don’t do ours. Join a team of relationship focused HR professionals who have a passion for excellence.

About the Role:

Reporting to the Senior Manager, P&C Operations, the P&C Operations Specialist will play a pivotal role in supporting both Wavers and the P&C team. They will be responsible for leading Wave’s orientation program, supporting the development of processes to improve efficiency on the team while also managing administrative duties of the HR team.

Here’s How You Make an Impact:
  • Leading Wave’s orientation program by coordinating and presenting new hire orientation sessions, answering questions and providing administrative support
  • Collaborating with the P&C team to make improvements to the orientation program
  • Working with the IT and Talent Acquisition teams to ensure that new Wavers are set up correctly within Wave’s systems
  • Providing an exemplary employee experience by monitoring the People & Culture inbox and team slack channels, responding or assigning all inquiries, and answering general employee inquiries in a timely fashion and with care
  • Providing administrative support to the P&C Business Partner team by preparing required letters and making updates to HRIS as needed
  • Supporting the Senior Manager, P&C Operations with benefits administration for both Canadian and US employees
  • Ensuring data accuracy of the HRIS by maintaining the HRIS and ensuring all system updates are completed
  • Scheduling and providing administrative support for employee onboarding and off boarding
  • Maintaining organizational charts for the purpose of organizational planning and design
  • Pulling and submitting monthly reports to Wave’s parent company and internal Finance teams
  • Supporting the documentation and improvement of processes within the P&C team
You Thrive Here By Possessing the Following:
  • Completed Post-secondary education in HR or a related field2-3 years of previous HR
  • Experience or related experience
  • Working knowledge of HR competencies, including compensation, talent management, benefits, and labour laws an asset
  • Excellent communication and interpersonal skills with the ability to act with empathy
  • Process-oriented
  • Strong organization, prioritization and attention to detail skills
  • Process-driven with strong problem-solving skills
  • Ability to work autonomously
  • Strong presentation skills
  • Upholds a high level of integrity and ethical conduct in HR practices
  • Ability to maintain confidentiality in handling sensitive HR information and situations
  • Ability to multitask and prioritize competing prioritiesAptitude for learning

At Wave, you’re treated like the incredible human being you are.

Work From Where You Work Best: We will always have a welcoming, energizing, and world-class office (in Toronto) with a space for you. Or, if you’re more comfortable working from home, the choice is yours.

We Care About Future You: You will stretch yourself and you will grow at Wave. You will also be supported on this journey with diverse learning experiences, educational allowances, mentorship, and so much more.

We Support the Full You: We make a serious investment in your health & wellness. When we think about benefits we think about body, mind, & soul and we take this stuff very seriously.

We Take Care of the Fundamentals: Fair compensation, all the office perks you’d want, and the various goodies you’d expect from a growing tech company. This is the obvious stuff, but we don’t want you to think we forgot

We believe that a diverse and inclusive culture creates the best workplace. We embrace our differences, value individuality, and the broad spectrum of every Waver's skills and abilities. We challenge each other from a place of respect and pursuit of continuous growth. We trust each other and encourage everyone to bring their authentic selves to work, everyday. As Wavers, our voices matter, our opinions are met with an open mind. The best ideas win, no matter whose they are. Contributing to an inclusive culture is a part of all of our job descriptions.

We’ve been continuously recognized as one of Canada's Top Ten Most Admired Corporate Cultures and one of Canada’s Great Places to Work in categories including Technology, Millennials, Mental Health, Inclusion and Women.

Are you ready to be a Waver? Join us

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