Systems Analyst, System Integrations

3 weeks ago

Collingwood, Canada EPCOR Utilities Inc. Full time

Organization: EUI, Information Services, Application Services

JobID: 14915

Location: Edmonton, Alberta, Canada

Position Title: Systems Analyst

Weekly Hours of Work: 37.5

Business Unit: Corporate Services

About us: Clean water and reliable energy are at the heart of what we do. We proudly keep the lights on and the water flowing in over 100 communities across North America. With a rich 130-year history, EPCOR has ambitions to be one of North America's premier providers of essential services, and we have the top employer and sustainability awards to prove it. If you're looking for new opportunities, people who care and work that matters, apply today at epcor.com/careers.

Highlights of the job

We are hiring one (1) full time, permanent Systems Analyst, System Integrations position working out of Edmonton, AB.

Responsibilities

Reporting to the Manager, Data & Integrations, you would be accountable for but not limited to:

  • Providing input to EPCOR’s system integration and data analytics plans and directions as requested and ensures ongoing relationships with other positions.
  • Analyzing internal and external technology changes including:
    • Monitoring and identifying the impact of recent and upcoming changes to data sources, technologies, and product offerings that may impact the supported cloud applications and integrations.
    • Contributing to the ongoing development of EPCOR’s data governance maturity.
  • Ensuring the delivery of optimal results against appropriate performance metrics:
    • Delivery on Change Request estimates.
    • Incident Delivery and Responsiveness.
    • Customer Satisfaction Surveys.
    • System Availability.
    • Knowledge Management KPI’s.
    • Applying data modeling/analysis techniques to meet integration and performance expectations.
    • Supporting the system integration technical stack (Oracle SOA/OSB/ODI architecture/toolset).
    • Supporting the data analytics technical stack (Azure Data Factory, Databricks, lakeFS, Azure resources, custom Python libraries, Snowflake, and Power BI).
    • Supporting the data analytics platform and data scientists.
  • Providing technical assistance in troubleshooting, utilizing open communication and problem-solving skills to identify defects and resolve issues efficiently and effectively within expected timeframes.
  • Abiding by all Application Services departmental policies and processes for consistent support and administrative practices throughout Application Services.
  • Providing valuable contributions to documentation and knowledge base to allow for the long-term sustainability of EPCOR IS.
  • Executing daily job duties with a focus on continuous improvement of processes and systems.
  • Reacting to system availability issues with the required urgency.
  • Conducting root cause analysis on issues to proactively prevent them in the future.
What’s required to be successful
  • Degree in Computer Science or Diploma in Computer Engineering, System Technology or Management Information Systems (or equivalent) is required.
  • 4+ years of directly related experience with IS applications, including experience with large, complex and mission-critical applications with multiple interfaces.
  • Demonstrated capability to design, develop and unit test IS solutions using one or more common programming languages.
  • Technical proficiency in the technology stack and an excellent understanding of business process and requirements for applications.
  • Demonstrated ability in SQL and Python; knowledge of other object-oriented languages such as Java and C# are desirable.
  • Knowledge of the following:
    • Oracle SOA/OSB.
    • Weblogic Server Admin and Install (including patching).
    • General Linux capabilities - installing, searching, troubleshooting.
    • SOAP/REST Services.
    • XML transformation - XSLT.
    • JSON and JSON transformation.
    • Middleware Testing tools - SoapUI and Postman.
  • Experience with Azure or other cloud platforms/services.
  • Working knowledge of Azure Data Factory and Databricks.
  • Demonstrated ability in process troubleshooting and performance tuning.
  • Knowledge of the following would be desirable:
    • Microsoft Certification: Azure Data Engineer Associate.
    • Distributed computing and ETL processing with Spark.
    • Power BI or other data visualization tool.
    • Experience with agile software development using Azure DevOps.
    • Dimensional data modeling.
    • Azure Data Factory, Functions, LogicApps, API Manager, Event Grid/EventHub/ServiceBus.
  • React with urgency to troubleshoot critical issues related to application availability.
  • Strong work ethic and critical thinking skills, ensuring success in a highly visible area of IS.
  • Ability to continually adapt to changing technology and business requirements.
  • Ability to develop lasting relationships and provide exceptional, high-quality customer service to all levels of the organization and external clients.
Other important facts about this job

Jurisdiction: CSU52

Class: IT2

Wage: IT2 starting at $53.05 per hour; developmental (IT1) starting at $48.58 per hour.

Hours of work: 75 hours biweekly.

  • A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education) and legally entitled to work in Canada.
  • If you are considered for the position, clearance on all applicable background checks is required.
  • A technical/practical assessment may be administered during the selection process.
  • To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions.
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