Enterprise Systems Specialist
2 weeks ago
Job Summary: We are seeking a highly skilled Enterprise Systems Specialist to join our team at EPCOR Utilities Inc.
About the Role: Reporting to the Manager, Data & Integrations, you will be accountable for providing input to EPCOR's system integration and data analytics plans and directions as requested, ensuring ongoing relationships with other positions.
Responsibilities:
- System Integration:
- Monitoring and identifying the impact of recent and upcoming changes to data sources, technologies, and product offerings that may impact the supported cloud applications and integrations.
- Contributing to the ongoing development of EPCOR's data governance maturity.
- Performance Metrics:
- Ensuring the delivery of optimal results against appropriate performance metrics.
- Delivery on Change Request estimates.
- Incident Delivery and Responsiveness.
- Customer Satisfaction Surveys.
- System Availability.
- Knowledge Management KPI's.
- Technical Expertise:
- Supporting the system integration technical stack (Oracle SOA/OSB/ODI architecture/toolset).
- Supporting the data analytics technical stack (Azure Data Factory, Databricks, lakeFS, Azure resources, custom Python libraries, Snowflake, and Power BI).
- Communication and Problem-Solving:
- Providing technical assistance in troubleshooting, utilizing open communication and problem-solving skills to identify defects and resolve issues efficiently and effectively within expected timeframes.
- Documentation and Knowledge Base:
- Providing valuable contributions to documentation and knowledge base to allow for the long-term sustainability of EPCOR IS.
- Continuous Improvement:
- Executing daily job duties with a focus on continuous improvement of processes and systems.
- Reacting to system availability issues with the required urgency.
- Requirements:
- Degree in Computer Science or Diploma in Computer Engineering, System Technology or Management Information Systems (or equivalent) is required.
- 4+ years of directly related experience with IS applications, including experience with large, complex and mission-critical applications with multiple interfaces.
What We Offer: As a valued member of our team, you will have access to competitive compensation and benefits, opportunities for professional growth and development, and a dynamic work environment that fosters innovation and collaboration.
How to Apply: If you are a motivated and experienced professional looking to join a team of like-minded individuals, please submit your application, including a resume and cover letter, through our website at https://www.epcor.com/careers.
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