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technical support engineer

2 months ago


Grande Prairie, Canada Allamani Technical Solutions Ltd Full time

Minimum Requirements:

  • Education: Bachelor's degree
  • Experience: 2 years to less than 3 years or equivalent experience
Tasks:
  • Confer with clients to identify requirements
  • Design, develop and implement information systems business solutions
  • Assess physical and technical security risks to data, software and hardware
  • Develop policies, procedures and contingency plans to minimize the effects of security breaches
  • Develop and implement policies and procedures throughout the software development life cycle
  • Conduct reviews to assess quality assurance practices, software products and information systems
  • Resolve conflict situations
  • Usability testing
  • Operate automatic or other testing equipment to ensure product quality
  • Consult with clients after sale to provide ongoing support
  • Execute and document results of software application tests and information and telecommunication systems tests
Work Conditions and Physical Capabilities:
  • Ability to work independently
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Repetitive tasks
  • Attention to detail
Other Benefits:
  • Parking available
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 hours per week
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