Senior Application Service Analyst

3 weeks ago

Calgary, Canada SMART Technologies Inc Full time

Job Description:

SMART Technologies is seeking an experienced Senior Microsoft Dynamics 365 Finance and Operations Developer. This is a unique opportunity for a versatile individual to be a leader in the development, customization, and deployment of Microsoft Dynamics Finance and Operations (D365 F&O), while also providing functional insight into optimizing business processes.

In this role, you will:

  • Design, develop, and implement custom solutions within Microsoft Dynamics 365 Finance and Operations.
  • Translate business requirements into functional and technical specifications.
  • Collaborate closely with business stakeholders and functional teams to gather and analyze business requirements.
  • Provide functional expertise and guide process optimization using D365 F&O.
  • Develop and configure workflows, reports, and integrations with other systems.
  • Troubleshoot and resolve complex functional and technical issues.
  • Perform unit and integration testing to ensure the quality of solutions.
  • Participate in upgrade projects and system migrations.
  • Train and mentor junior developers and functional analysts as needed.

Key Responsibilities:

  • Development: Customize and extend the D365 F&O platform to meet unique business needs, utilizing X++ and other relevant technologies.
  • Functional Analysis: Work closely with business stakeholders to gather requirements, identify gaps, and offer solutions using best practices.
  • Integration: Develop and maintain integrations with external systems using standard APIs and custom integrations.
  • Optimization: Analyze business processes and provide recommendations for improvements using D365 F&O functionality.
  • Support: Provide technical and functional support for the D365 F&O system, including troubleshooting, performance tuning, and issue resolution.
  • Collaboration: Serve as a liaison between IS, finance, operations, and other departments to ensure smooth communication and project execution.

Qualifications:

  • Education: Bachelor's degree in Computer Science, Information Systems, Business, or a related field. Equivalent experience will be considered.
  • Experience:
    • Minimum of 5 years of hands-on experience with Microsoft Dynamics 365 Finance and Operations (F&O).
    • Strong experience in X++ programming and D365 customization.
    • Proven experience performing functional analysis with a deep understanding of financial and operational processes.
    • Previous experience in integrating D365 F&O with other business systems.
  • Certifications: Microsoft certifications in Dynamics 365 F&O development and functional areas are highly preferred.

Skills and Competencies:

  • In-depth knowledge of D365 Finance and Operations modules.
  • Strong understanding of finance, supply chain, and other operational processes.
  • Proficiency in X++, .NET, C#, and other relevant technologies.
  • Ability to create detailed technical and functional documentation.
  • Excellent communication skills, both verbal and written.
  • Strong analytical and problem-solving skills.
  • Ability to work independently and collaboratively within cross-functional teams.
  • Seniority: Mid-Senior level

Benefits:

  • Competitive salary and benefits package.
  • Flexible working hours and potential for remote work.
  • Opportunities for professional growth and career development.
  • Health and wellness programs.
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