HR Workday and Operations Manager

2 months ago

Old Toronto, Canada AGF Full time

About AGF:

Founded in 1957, AGF Management Limited (AGF) is an independent and globally diverse asset management firm, delivering excellence in investing in the public and private markets through three distinct business lines: AGF Investments, AGF Capital Partners and AGF Private Wealth.

AGF brings a disciplined approach, focused on incorporating sound, responsible and sustainable corporate practices. The firm’s collective investment expertise, driven by its fundamental, quantitative and private investing capabilities, extends globally to a wide range of clients, from financial advisors and their clients to high-net worth and institutional investors including pension plans, corporate plans, sovereign wealth funds, endowments and foundations.

We are a firm that believes responsible and sustainable corporate practices must continue to influence the shape of our organization. Guided by the thinking, “Our Responsibility Today for a Sustainable Tomorrow,” we have developed a corporate responsibility framework that applies forward-thinking practices related to key sustainability factors to deliver long-term successful outcomes for each of our stakeholders.

About the Team:

The Human Resources team offers consultancy and advice that's tailored to meet the business's immediate and long-term needs by applying a combination of innovative thinking and pragmatic methodology to deliver effective results.

Additionally, the team supports the business in attracting and retaining the right people needed to successfully implement their strategies, establish reliable partnerships, and work with leaders to understand present and anticipated human resource needs. They partner with employees and leaders to help foster a more meaningful employee experience.

About the Role:

Reporting into Senior Manager, Employee Experience and Program Delivery, the Workday and Operations Manager plays a crucial role in overseeing and optimizing our human resources processes, managing and automating them within Workday HCM. As a key Workday resource, the candidate will possess strong Workday HCM functional knowledge and expertise across several modules to ensure they meet the company’s needs, including recruitment and onboarding, payroll interface, time tracking, time off and leave, benefits, learning and talent/performance management. They work closely with HR business partners to streamline processes, improve data accuracy, provide functional support to colleagues and enhance user experience.

Your Responsibilities:

HR Strategy Support:

  • Support the alignment of the HR strategy with AGF’s strategic objectives and develop actionable and measurable strategies to achieve them.
  • Regularly review deliverables, based on changes in the business environment or the firm’s strategic objectives.
  • Keep current on enhancements contained in Workday releases, determining applicability to evolving HR and business needs, and assist in establishing the Workday HCM technology multi-year roadmap.

Workday Implementation and Optimization:

  • Lead the implementation, configuration, and ongoing maintenance of HCM Workday modules.
  • Collaborate with cross-functional teams to ensure seamless integration of Workday into our HR processes.
  • Continuously improve system functionality and user experience through projects or enhancements.
  • Document business requirements for maintenance, new or changing applications within business process or as part of enhancements and projects.
  • Identify, assess, and provide business requirements, recommending business priorities whenever required.
  • Perform impact assessments for Workday upgrades.
  • Develop plan and testing strategy and evaluate regression testing tools.
  • Participate in user acceptance testing of changes made to the solution and provide sign offs on design and testing.
  • Review Workday release notes and assess technical impacts and determine solutions.
  • Identify areas for process improvement and sponsor improvement activities.

Project Management:

  • Provide management oversight for the day-to-day management operations, including risk mitigation and service quality management.
  • Conduct formal communications to all the Stakeholders.
  • Collect key metrics and KPI across tracks and present status reports to Stakeholders.
  • Assist in resolving issues in a timely manner and escalate risks and issues in a timely manner.
  • Validate prioritization and categorization of changes and enhancements with Stakeholders.

Data Management and Reporting:

  • Manage employee and contingent worker data within Workday, ensuring accuracy and compliance.
  • Develop and maintain custom reports and dashboards using Workday’s reporting tools to support decision-making and HR strategy.
  • Ensure reports are accurate, timely, and meet the needs of stakeholders.

Process Enhancement:

  • Continuously evaluate and improve operational processes for efficiency and effectiveness.
  • Develop and maintain standard operating procedures.
  • Train and mentor HR colleagues and end-users on Workday HCM functionality.

Collaboration and Stakeholder Management:

  • Work closely with HR business partners, IT, and other relevant teams.
  • Collaborate with vendors and consultants to enhance Workday capabilities.
  • Collaborate with leadership and subject matter experts to implement changes, updates, and new policies to maintain compliance and mitigate risk.
  • Facilitate user acceptance and validation of functionality with the business.
  • Communicate system updates and changes to stakeholders.

Your Qualifications:

  • University bachelor’s degree or equivalent combination of education and experience in Human Resources Management.
  • 5-7 years of experience with HCM Workday.
  • Proven experience managing Workday implementations and enhancements with a strong understanding of operational procedures and policies.
  • Described as detail-oriented, analytical, and has strong problem-solving skills. Adept at managing HR systems and databases, with a focus on improving HR processes and data accuracy.
  • A self-starter and strategic thinker with excellent organizational skills. Capable of managing multiple tasks and projects simultaneously, with a focus on optimizing business processes and improving efficiency.
  • Possesses exceptional communication, impact and influence, and interpersonal skills.
  • Project Management (some experience preferred).
  • Service Management/Change Management (some experience preferred).
  • Ability to identify impacts of changes to the application.
  • HR business knowledge preferred.

No unsolicited agency referrals please.

AGF is an equal opportunity employer. AGF welcomes and encourages applications from people with disabilities. Accommodations are available on request in all aspects of our recruitment and selection process. It is the Company's policy to recruit and select applicants for employment solely on the basis of their qualifications, with emphasis on selecting the best qualified person for the job. AGF does not discriminate against applicants based on race, color, religion, sex, national origin, or disability or any other status or condition protected by applicable legislation.

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