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Canada Best Buy Full timeAre you passionate about working with people and technology? We are seeking a Customer Service Representative to join our retail team at Best Buy. As a Customer Service Representative, you will be responsible for creating an amazing customer experience at the checkout or customer service counter.Key Responsibilities:Process customer purchases, returns, and...
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Canada Best Buy Full timeAre you passionate about working with people and technology? We are seeking a Customer Service Representative to join our retail team at Best Buy. As a Customer Service Representative, you will be responsible for creating an amazing customer experience at the checkout or customer service counter.Key Responsibilities:Process customer purchases, returns, and...
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Canada Best Buy Full timeAre you passionate about delivering exceptional customer experiences and staying up-to-date on the latest technology trends? We're seeking a skilled Customer Service Representative to join our team at Best Buy.As a Customer Service Representative, you will be the face of our brand, providing top-notch support to our customers in a fast-paced retail...
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Canada Best Buy Full timeAre you passionate about delivering exceptional customer experiences and staying up-to-date on the latest technology trends? We're seeking a skilled Customer Service Representative to join our team at Best Buy.As a Customer Service Representative, you will be the face of our brand, providing top-notch support to our customers in a fast-paced retail...
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Canada Best Buy Full timeAre you passionate about delivering exceptional customer experiences and staying up-to-date on the latest technology trends? We're seeking a skilled Customer Service Representative to join our team at Best Buy.As a Customer Service Representative, you will be the face of our brand, providing top-notch support to our customers in a fast-paced retail...
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Canada Best Buy Full timeAre you passionate about delivering exceptional customer experiences and staying up-to-date on the latest technology trends? We're seeking a skilled Customer Service Representative to join our team at Best Buy.As a Customer Service Representative, you will be the face of our brand, providing top-notch support to our customers in a fast-paced retail...
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Customer Service Representative
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Customer Service Representative
3 months ago
We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Customer Service Representative Requirements:High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.Benefits• 401(k)• Dental insurance• Flexible spending account• Health insurance• Health savings account• Paid time off• Vision insuranceHow to Apply:If you are a detail-oriented, self-motivated individual who thrives in a remote work environment, we would love to hear from you. Please submit your resume and a cover letter explaining why you are the ideal candidate.
