Sales & Event Manager

1 day ago

Ancaster ON, Canada Knollwood Golf Club Full time

Position Summary The Event Sales & Coordinator is responsible for driving event bookings while planning, coordinating, and executing all aspects of on-site events. This role balances sales, client relationship management, site tours, logistics, and day-of coordination , ensuring each event runs seamlessly and meets Knollwood’s high service standards. The ideal candidate is highly organized, personable, sales-driven, and thrives in a fast-paced, guest-focused environment.
Key ResponsibilitiesEvent Sales & Client Relations
Respond to event inquiries via phone, email, and in-person in a timely and professional manner
Conduct on-site tours of Knollwood’s event spaces (Harris Hall, Hitching Post Tent, outdoor areas, golf course)
Prepare and follow up on quotes, proposals, contracts, and deposits
Convert inquiries into confirmed bookings and contribute to event revenue targets
Serve as the primary point of contact for clients from booking through event completion
Event Planning & Coordination
Assist clients with event timelines, layouts, logistics, and vendor coordination
Coordinate details including room set-ups, rentals, décor, bar services, and staffing requirements
Maintain detailed event files and ensure all information is communicated to internal teams
Create event orders and schedules for staff, vendors, and management
Day-of Event Management
Be present on-site for events to oversee setup, execution, and teardown
Liaise with vendors, staff, and clients to ensure a smooth event flow
Troubleshoot and resolve issues professionally and efficiently in real time
Ensure events are executed according to contract and Knollwood standards
Administration & Team Collaboration
Maintain accurate event records, calendars, and documentation
Collaborate with golf operations, clubhouse staff, bar service, and management
Assist with post-event follow-up, client feedback, and invoicing where required
Support marketing and promotional efforts related to event bookings when needed
Qualifications & SkillsRequired Qualifications
~2+ years of experience in event coordination, event sales, hospitality, or a related field
~ Strong sales skills with the ability to convert inquiries into bookings
~ Exceptional customer service and interpersonal communication skills
~ Highly organized with strong attention to detail and time management abilities
~ Ability to manage multiple events and deadlines simultaneously
~ Comfortable working evenings, weekends, and holidays as required
~ Proficient in Microsoft Office and/or Google Workspace
~ Valid driver’s license and reliable transportation

Preferred Qualifications
Experience coordinating weddings, corporate events, or golf-course events
Familiarity with event booking software, CRM systems, or POS platforms
Knowledge of food & beverage service and event logistics
Background in hospitality, tourism, or event management
Personal Attributes
Professional, confident, and personable demeanor
Proactive, self-motivated, and sales-focused
Calm and solution-oriented under pressure
Strong team player with the ability to work independently
Passion for delivering exceptional guest experiences

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