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Office Administrator

2 months ago

Mitchell, Canada GROWMARK, Inc. Full time

Central Ontario FS, a division of GROWMARK, Inc., is a great company to work for, large enough to offer solid career opportunities and great benefits, but with a friendly, personal feel.

At Central Ontario FS, we specialize in agronomy, energy products, and grain marketing. We are driven to deliver innovative solutions to help improve the profitability of our customers and farmer owners.

WHAT YOU’LL BE DOING

If you excel at organization and relationship building, and are interested in learning about Energy, then we can’t wait to talk to you We are looking for someone who is eager to go above and beyond, helping our customers reach their goals by demonstrating expert knowledge of our products and services.

You will perform a wide variety of administrative support and office clerical functions, including:

  1. Answering the phone, taking customer orders, creating tickets, and updating the call log.
  2. Acting as a liaison between the customer and the appropriate staff, to satisfy customer queries, complaints, and requests for information and service.
  3. Preparing weekly and monthly reports, detailing the nature of customer service issues and complaints and trends in customer opinions.
  4. Providing customers with information regarding current and upcoming services and programs.
  5. Invoicing customers and applying customer payments on account.
  6. Coding supplier invoices for payment.

WHAT YOU BRING TO THE TABLE

  1. Ideally possesses 1-3 years customer service experience.
  2. Strong organizational skills and attention to detail.
  3. Sound computer skills.
  4. Effective inter-personal communications skills.
  5. Ability to multi-task and maintain a positive, professional manner under all conditions.

WHAT WE BRING TO THE TABLE

  1. We value relationships and people first and foremost.
  2. We are a company that gives back to the community.
  3. We emphasize sustainability practices and stewardship of our resources.
  4. We enjoy access to in-house training and leadership development opportunities.
  5. We ensure that employee health and wellness matters to us
  6. We offer a robust benefits package including generous RRSP programs and Paid Time Off, including paid Volunteer time (Full-Time only).

WHAT YOU DIDN'T KNOW ABOUT US

  1. Central Ontario FS is a retail division of GROWMARK, INC. serving local producers across Central and Southern Ontario. We provide leading-edge agronomic products & solutions, including precision ag services delivered by a skilled team of professionals.
  2. Our average full-time tenure is 12 years, with 20% of our full-timers having more than 25 years of service.

We are an equal opportunity employer. Accommodations are available upon request for candidates taking part in all aspects of the recruitment process. Employment may be contingent upon receipt of an acceptable and job-related background check, motor vehicle report, and/or reference check, as applicable and permissible by law. #J-18808-Ljbffr