Senior Admissions Advisor

3 weeks ago

Victoria, Canada Rhodes Wellness College Full time

Rhodes Wellness College and the Vancouver School of Healing Arts (VSOHA) are sister schools, managed by the same team of dedicated professionals. We are making a difference in the lives of our students on a daily basis by helping them better themselves and learn tools to help others through our deeply experiential learning style. Our students become professional counselling therapists, nutrition counsellors, life coaches, yoga teachers, bodywork therapists, and yoga therapists.

In this era of uncertainty, we have managed to further build on decades of experience running wellness related programs, and over eight years of experience of running classes online. We now offer in-person classes, synchronous, "live", fully facilitated online classes, and blended classes that offer an optimal blend of online and in-person classes. While our physical campus is in Vancouver, we have become a college with students from across Canada- all working to dedicated themselves for the betterment of others. We are honoured to be part of their journey.

The Employer’s Culture

Our culture is based on the central principles of personal development – honesty, personal accountability and integrity (meaning that we must apply these principles in our daily lives, and not just talk about them). Among staff, there is in addition an equally important focus on customer service. As a staff member, the Admissions Advisor will support and display these values in the workplace. This job could be performed remotely all or some of the time.

Purpose

We are looking for a Senior Admissions Advisor, with proven Admissions experience (minimum two years) to find students with the potential to excel in our programs.

The Senior Admissions Advisor is responsible for:

a) Helping the admissions team plan and carry out admissions activities including Open Houses (virtual), Information Sessions, direct interviews with program directors, etc.

b) Engaging leads professionally and efficiently to help guide them to programs that will be a good fit for them. Expertly recruiting by being able to help potential students overcome obstacles and concerns.

c) Helping ensure the organization surpasses all of its enrollment goals

d) Helping engage leads with various social media, under the guidance of the Director of Admissions and Director of Communications & Marketing.

e) Playing an active role in strategic planning and training of other admissions personnel.

The Senior Admissions Advisor will maximize each opportunity to market the Employer’s programs.

  • Promptly responding to inquiries from generated leads, from potential students, and from the media and others by the most effective means, including by telephone, text-message, email and in-person communications;
  • Promoting the programs and services of the Employer, including participation in Employer and industry promotional events on occasional evenings and weekends, as required;
  • Interviewing potential students according to the Employer admissions procedure to explore their background and interests and to identify their individual career goals, and to advise on appropriate programs to meet those goals and to explain payment options and obligations;
  • Coaching prospective students to help clarify their employment goals and overcome obstacles that impinge on those goals;
  • Maintaining proper records to track and follow up on potential leads;
  • Meeting, and seeking to exceed, the enrollment targets set by the Employer
    • Enrolling new students, including completion of the related paperwork including student loans, etc;
    • Reporting weekly to the Director of Admissions on all enrollment activities (e.g.; leads, appointments, interviews, enrollments);
    • Coaching enrolled students to help them through to successful starting school, including assistance and resources for housing, student loans, etc;
    • Searching for opportunities for the Employer to engage with other companies and organizations with the intent to promote the Employer’s programs to individuals within those companies and organizations:
    • Build referral networks through maintaining a visible presence on campus and helping out with admissions

Job Requirements

  • To be successful in the Senior Admissions Advisor position, you must be committed to developing, maintaining and demonstrating the following:
  • Excellent oral communication skills;
  • Excellent sales and marketing skills carried out with personal integrity and professionalism;
  • Minimum of two years experience in an admissions/recruiter role in the field of education;
  • Knowledge of the programs and services provided by the Employer;
  • A good working knowledge of MS Office, including Word and Excel;
  • A good working knowledge of lead management and student management software systems;
  • A good working knowledge of any regulatory requirements that apply to the work of an Admissions Specialist;
  • Basic math and accounting skills;
  • Excellent time management skills with the ability to multi-task;
  • The ability to work independently with minimum supervision;
  • The ability to prioritize so that the most important task is always competed first;
  • To display the best qualities of a professional salesperson in your manner and dress, including courtesy, grace under pressure, empathy, and a commitment to the best customer service.
  • The ability and commitment to occasionally work flexible hours in excess of a regular shift as and when required; and
  • The ability to manage stress and thrive in a variety of situations.
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