Current jobs related to Customer Solutions Analyst - Markham - EWS Group

  • Customer Solutions Analyst

    5 days ago

    Markham, Ontario, Canada Jonas Software UK Full time

    DescriptionCustomer Solutions AnalystAt Jonas Software, we are seeking an ambitious individual to join our dynamic and empowering workplace as a Customer Solutions Analyst in the Construction Division.This role will provide an exciting opportunity to learn both our business and our clients' businesses, starting out as a Customer Support Analyst for our...

  • Customer Solutions Analyst

    2 weeks ago

    Markham, Ontario, Canada EWS Group Full time

    Customer Solutions AnalystAt EWS Group, we're seeking a skilled Customer Solutions Analyst to join our dynamic team. As a key member of our Software Support Team in the Construction Division, you'll be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Utilize your problem-solving skills to effectively...

  • Customer Solutions Analyst

    1 month ago

    Markham, Ontario, Canada EWS Group Full time

    Job Details:Customer Solutions AnalystThe EWS Group is seeking an ambitious individual to join our dynamic and empowering workplace. As a Customer Solutions Analyst, you will learn both our business and our clients' businesses by starting out as a member of our Software Support Team in the Construction Division.Key Responsibilities:Promote and maintain a...

  • Customer Solutions Analyst

    1 month ago

    Markham, Ontario, Canada EWS Group Full time

    Job Details:Customer Solutions AnalystThe EWS Group is seeking an ambitious individual to join our dynamic and empowering workplace. As a Customer Solutions Analyst, you will learn both our business and our clients' businesses by starting out as a member of our Software Support Team in the Construction Division.Key Responsibilities:Promote and maintain a...

  • Customer Solutions Analyst

    1 week ago

    Markham, Ontario, Canada EWS Group Full time

    Customer Solutions AnalystWe are seeking a skilled Customer Solutions Analyst to join our dynamic team at EWS Group. As a key member of our Construction Division, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Utilize strong problem-solving skills to effectively troubleshoot client...

  • Customer Solutions Analyst

    3 weeks ago

    Markham, Ontario, Canada Jonas Software - Canada Full time

    Job Title: Customer Solutions AnalystWe are seeking a highly motivated and detail-oriented Customer Solutions Analyst to join our dynamic team in the Construction Division. As a key member of our Software Support Team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Utilize strong listening...

  • Customer Solutions Analyst

    3 weeks ago

    Markham, Ontario, Canada Jonas Software - Canada Full time

    Job Title: Customer Solutions AnalystWe are seeking a highly motivated and detail-oriented Customer Solutions Analyst to join our dynamic team in the Construction Division. As a key member of our Software Support Team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Utilize strong listening...

  • Customer Solutions Analyst

    2 months ago

    Markham, Ontario, Canada Jonas Software UK Full time

    About Jonas Software UKJonas Software UK is a leading provider of enterprise management software solutions to the construction industry.Job SummaryWe are seeking an ambitious and motivated individual to join our Software Support Team in the Construction Division as a Customer Solutions Analyst.Key ResponsibilitiesProvide exceptional customer service and...

  • Customer Solutions Analyst

    2 months ago

    Markham, Ontario, Canada Jonas Software UK Full time

    About Jonas Software UKJonas Software UK is a leading provider of enterprise management software solutions to the construction industry.Job SummaryWe are seeking an ambitious and motivated individual to join our Software Support Team in the Construction Division as a Customer Solutions Analyst.Key ResponsibilitiesProvide exceptional customer service and...

  • Customer Solution Analyst

    1 month ago

    Markham, Canada EWS Group Full time

    Customer Solution AnalystLocations: Canada - Markham - OntarioTime Type: Full timePosted on: Posted 21 Days AgoJob Requisition ID: R39881Job Details:Customer Solutions AnalystJonas Software – Construction DivisionThe Jonas workplace is dynamic, empowering and comprised of motivated self-starters who enjoy the thrill of working in a fast-paced environment....

  • Customer Solutions Analyst

    1 month ago

    Markham, Ontario, Canada EWS Group Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Solutions Analyst to join our dynamic team. As a key member of our Construction Division, you will be responsible for providing exceptional customer support and resolving complex issues in a timely manner.Key ResponsibilitiesUtilize strong problem-solving skills to troubleshoot client...

  • Customer Solutions Analyst

    1 month ago

    Markham, Ontario, Canada EWS Group Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Solutions Analyst to join our dynamic team. As a key member of our Construction Division, you will be responsible for providing exceptional customer support and resolving complex issues in a timely manner.Key ResponsibilitiesUtilize strong problem-solving skills to troubleshoot client...

  • Customer Solutions Analyst

    6 days ago

    Markham, Ontario, Canada Jonas Software UK Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Solutions Analyst to join our Software Support Team in the Construction Division. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to clients via phone,...

  • Customer Solution Analyst

    2 months ago

    Markham, Canada Jonas Construction Software Full time

    Job Details: Customer Solutions Analyst Jonas Software - Construction Division The Jonas workplace is dynamic, empowering and comprised of motivated self-starters who enjoy the thrill of working in a fast-paced environment. Due to recent growth we are seeking an ambitious person who will learn both our business as well as our clients’ businesses by...

  • Customer Solutions Analyst

    4 weeks ago

    Markham, Ontario, Canada Jonas Software UK Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Solutions Analyst to join our dynamic team at Jonas Software UK. As a key member of our Construction Division, you will play a crucial role in providing exceptional customer support and ensuring the success of our clients.Key ResponsibilitiesProvide timely and effective support to...

  • Customer Solutions Analyst

    4 weeks ago

    Markham, Ontario, Canada Jonas Software UK Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Solutions Analyst to join our dynamic team at Jonas Software UK. As a key member of our Construction Division, you will play a crucial role in providing exceptional customer support and ensuring the success of our clients.Key ResponsibilitiesProvide timely and effective support to...

  • Customer Solutions Analyst

    1 month ago

    Markham, Ontario, Canada Jonas Software UK Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Solutions Analyst to join our Software Support Team in the Construction Division. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients in the construction industry.Key ResponsibilitiesProvide timely and effective...

  • Customer Solutions Analyst

    1 month ago

    Markham, Ontario, Canada Jonas Software UK Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Solutions Analyst to join our Software Support Team in the Construction Division. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients in the construction industry.Key ResponsibilitiesProvide timely and effective...

  • Customer Solutions Analyst

    1 month ago

    Markham, Ontario, Canada Jonas Software UK Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Solutions Analyst to join our Software Support Team in the Construction Division. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients in the construction industry.Key ResponsibilitiesProvide timely and effective...

  • Customer Solutions Analyst

    1 month ago

    Markham, Ontario, Canada Jonas Software UK Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Customer Solutions Analyst to join our Software Support Team in the Construction Division. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients in the construction industry.Key ResponsibilitiesProvide timely and effective...

Customer Solutions Analyst

4 months ago

Markham, Canada EWS Group Full time

Customer Solutions Analyst page is loaded Customer Solutions Analyst Apply locations Canada - Markham - Ontario time type Full time posted on Posted 7 Days Ago job requisition id R39880 Job Details: Customer Solutions Analyst

Jonas Software – Construction Division

The Jonas workplace is dynamic, empowering and comprised of motivated self-starters who enjoy the thrill of working in a fast-paced environment. Due to recent growth we are seeking an ambitious person who will learn both our business as well as our clients’ businesses by starting out as a Customer Support Analyst for our Software Support Team in the Construction Division. For the right person, this will be the jumping off point for a promising career.

JOB RESPONSIBILITIES

Report to the Team Lead for daily direction and the Support Manager for administration:

  • Use listening and problem solving skills to effectively trouble shoot client issues
  • Have the ability to keep composure under stressful situations
  • Harness time management skills to effectively and efficiently resolve multiple client issues
  • Be driven by results to achieve team goals, establishing integrity and trust with the team and clients while remaining customer focused
  • Serve as primary support liaison between clients and Jonas
  • Keep clients informed of progression with issues and provide follow up as necessary
  • Collaborate with other departments or offices as necessary to expedite resolutions
  • Promote and maintain a high quality, professional, service-oriented company image among clients
  • Assist with testing of the construction product

JOB QUALIFICATIONS:

  • Experience in accounting based applications preferably in Construction, Service and/or related industries a definite asset
  • Customer service experience preferably in the software industry preferred
  • Accounting degree and/or experience preferred
  • Proven ability to meet deadlines
  • Proven ability to problem solve and teach others
  • Excellent organizational, time management and customer service skills
  • Excellent command of the English language (spoken and written)\

#LI-VL1

Business Unit Jonas Construction Scheduled Hours: 37.5 Number of Openings Available: 1 Worker Type: Regular More About Jonas Software:

Jonas Software is the leading provider of enterprise management software solutions to the Country and Golf Clubs, Foodservice, Construction, Fitness & Sports, Attractions, Salon & Spa, Education, Radiology/Laboratory Information Systems, and Product Licensing industries. Within these vertical markets, Jonas is made up of over 65 distinct brands, which are respected and leaders within their own domain.

Jonas’ vision is to be the branded global leader across the aforementioned vertical markets and to be recognized by customers and respective industry stakeholders as the trusted provider of ‘Software for Life’ and as an ambassador for technology, product innovation, quality, and customer service.

Jonas Software is the valued technology partner of over 60,000 customers worldwide in more than 30 countries. Jonas employs over 2,000 skilled individuals consisting of a cross-section of industry experts and technology professionals. Jonas is headquartered in Canada and also operates offices throughout North America, the United Kingdom, Europe, Australia New Zealand and Africa. Jonas is a 100% owned subsidiary of Constellation Software Inc., headquartered in Toronto and traded on the S&P/TSX 60.

Is This You ? Similar Jobs (1) Customer Solution Analyst locations Canada - Markham - Ontario time type Full time posted on Posted 30+ Days Ago #J-18808-Ljbffr