Call center senior manager

4 weeks ago


edmonton, Canada NATIONAL BANK OF CANADA Full time

Your role Establish the new call centre based in Edmonton Define strategic orientations and drive the service transformation to help achieve sector objectives Implement effective operational processes and structures Lead and coach a team of managers and agents Oversee succession and performance for



  • Edmonton, Alberta, Canada National Bank Full time

    Job Title: Senior Manager Call CenterAbout the Role:As a Senior Manager at the National Bank, you will be responsible for leading a team of managers and agents in the Edmonton call center. Your primary goal will be to create an engaging and inspiring environment that fosters a culture of customer service and professional development.Key Responsibilities:•...


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  • Edmonton, Alberta, Canada National Bank of Canada Full time

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  • Edmonton, Alberta, Canada National Bank of Canada Full time

    About the RoleWe are seeking a highly experienced Senior Manager to lead our new call center in Edmonton. As a key member of our Customer Experience Center team, you will be responsible for establishing and driving the strategic direction of our call center operations.Key ResponsibilitiesEstablish and implement effective operational processes and structures...


  • Edmonton, Alberta, Canada National Bank of Canada Full time

    About the RoleWe are seeking a highly experienced Senior Manager to lead our Call Center team in Edmonton. As a key member of our Customer Experience Centre, you will be responsible for establishing and driving the service transformation to achieve sector objectives.Key ResponsibilitiesEstablish the new call centre based in EdmontonDefine strategic...


  • Edmonton, Alberta, Canada National Bank of Canada Full time

    About the RoleWe are seeking a highly experienced Senior Manager to lead our Call Center team in Edmonton. As a key member of our Customer Experience Centre, you will be responsible for establishing and driving the service transformation to achieve sector objectives.Key ResponsibilitiesEstablish the new call centre based in EdmontonDefine strategic...


  • Edmonton, Alberta, Canada National Bank Full time

    Job Title: Senior Manager Call CenterAbout the Role:As a Senior Manager at the National Bank of Canada, you will be responsible for leading a team of managers and agents in the Edmonton call centre. Your primary goal will be to create an engaging and inspiring environment that fosters a culture of customer service and professional development.Key...


  • Edmonton, Alberta, Canada NATIONAL BANK OF CANADA Full time

    About the RoleWe are seeking a seasoned Senior Call Center Manager to lead our new Edmonton-based team as part of our Customer Experience Centre. As a key member of our leadership team, you will be responsible for establishing and driving the strategic orientations and service transformation to achieve sector objectives.Key ResponsibilitiesEstablish...


  • Edmonton, Alberta, Canada National Bank Full time

    Job Title: Senior Manager Call CenterAs a Senior Manager at the National Bank of Canada, you will be responsible for leading a team of managers and agents in the Edmonton call centre. Your primary objective will be to create an engaging and inspiring environment that fosters a culture of customer service and professional development.Your Role:Establish a new...


  • Edmonton, Alberta, Canada National Bank Full time

    Job Title: Senior Manager Call CenterAs a Senior Manager at the National Bank of Canada, you will be responsible for leading a team of managers and agents in the Edmonton call centre. Your primary objective will be to create an engaging and inspiring environment that fosters a culture of customer service and professional development.Your Role:Establish a new...


  • Edmonton, Canada National Bank Full time

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  • Edmonton, Canada National Bank Full time

    About the RoleWe are seeking a highly experienced Senior Manager to lead our Call Center team in Edmonton. As a key member of our Customer Experience Centre, you will be responsible for establishing a new call centre, defining strategic orientations, and driving service transformation to achieve sector objectives.Key ResponsibilitiesEstablish the new call...


  • Edmonton, Alberta, Canada National Bank Full time

    Job Title: Senior Manager Call CenterAs a Senior Manager at the National Bank of Canada, you will be responsible for leading a team of managers and agents in the Edmonton call centre. Your primary objective will be to create an engaging and inspiring environment that fosters a culture of customer service and professional development.Your Role:Establish a new...


  • Edmonton, Alberta, Canada National Bank Full time

    Job Title: Senior Manager Call CenterAs a Senior Manager at the National Bank of Canada, you will be responsible for leading a team of managers and agents in the Edmonton call centre. Your primary objective will be to create an engaging and inspiring environment that fosters a culture of customer service and professional development.Your Role:Establish a new...


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  • Edmonton, Alberta, Canada NATIONAL BANK OF CANADA Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Call Center Manager to lead our new Edmonton-based team as part of our Customer Experience Centre. As a key member of our leadership team, you will be responsible for establishing and driving the strategic orientations and service transformation to achieve sector objectives.Key...


  • Edmonton, Alberta, Canada NATIONAL BANK OF CANADA Full time

    About the RoleWe are seeking a highly experienced and strategic Senior Call Center Manager to lead our new Edmonton-based team. As a key member of our Customer Experience Centre, you will be responsible for establishing and driving the service transformation to achieve sector objectives.Key ResponsibilitiesEstablish the new call centre based in Edmonton and...


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  • Edmonton, Alberta, Canada National Bank of Canada Full time

    About the RoleWe are seeking a highly experienced Senior Manager to lead our Call Center team in Edmonton. As a key member of our Customer Experience Centre, you will be responsible for establishing a new call centre and driving strategic orientations to achieve sector objectives.Key ResponsibilitiesEstablish effective operational processes and...