General Manager – Kitchener Waterloo

1 month ago


Kitchener, Canada Gexel Telecom International Inc. Full time

The Westcliff Group of Companies is one of Canada’s largest privately owned, fully integrated, commercial real estate development, management and ownership group. We are presently looking to fill the position of:

General Manager - Kitchener Waterloo

The opportunity:

Reporting to the Senior Portfolio Manager, the General Manager will be responsible for the strategic direction and day to day operation of a super regional shopping center in the Kitchener Waterloo Area.


More specifically, your responsibilities include:

  1. Ensure the continuous improvement of the property.
  2. Utilize all available resources to drive value and increase financial return for the stakeholders.
  3. Participate in long-term Leasing and Development strategy for the asset.
  4. Drive continued growth in sales to attract new tenants and retain existing ones.
  5. Develop and maintain positive relationships with tenants, municipal authorities and local organisations.
  6. Select, train and motivate the onsite management team.
  7. Collaborate in leasing the center's vacant space and administering lease renewals with head office.
  8. Preparation of the annual center budget, including forecast of the annual income and expenses as well as capital items.
  9. Monthly control of common area expenses and timely processing of payables.
  10. Ensure the proper attention is being taken to manage receivables and timely collection of amounts due from tenants.
  11. Oversight of annual promotional budgeting and implementation.
  12. Review security procedures and plans to ensure appropriate coverage and that a sound security plan is in place.
  13. Oversight of all safety, maintenance and repair work carried out in the center and by tenants.
  14. Ensure all policies and standards are observed in a professional manner.

Qualifications

  1. The ideal person for the role is dynamic, organized, structured and a self-starter.
  2. Excellent interpersonal skills to maintain good professional relations with tenants, suppliers, employees and all other stakeholders.
  3. Strong communication skills.
  4. Strong analytical, problem solving and critical thinking skills.
  5. Demonstrated sound business judgement.
  6. An undergraduate university degree in administration or a related field.
  7. 7 years' experience in retail property management and team leadership.
  8. Proficiency with Microsoft Office.
  9. Knowledge of BOMA BEST program an asset.
  10. Knowledge of Yardi accounting program an asset.
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