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Commercial Account Manager

2 months ago

Ottawa ON, Canada Carrier Enterprise Canada Full time

Position: Commercial Account Manager

Reporting To: Commercial Sales Manager

Location: Ottawa, ON

CE is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. CE proudly distributes the Carrier, Bryant and Payne brands of HVAC equipment for the use in Commercial and Residential markets, as well as a full-line of aftermarket parts, supplies, and accessories. CE has 36 locations across Canada. We are currently accepting internal and external applications for a Commercial Account Manager.

The Opportunity

  • Achieving agreed upon sales goals and increasing share of market for our Aftermarket Parts product lines and Carrier, Bryant and Payne Residential and Commercial Equipment
  • Seeking new customers and dealers to complement and grow territory coverage
  • Building strong client relationships and providing dedicated customer service
  • Actively expanding new channels of business and supporting retail initiatives
  • Introducing new and potential customers/dealers to WWG/Totaline and Carrier Enterprise
  • Providing quotes to customers and feedback market feedback to the organization
  • Keeping customers aware of product availability and the status of their orders
  • Providing product information to customers
  • Assisting the credit department in the collection of outstanding debts and the resolution of disputes with customers
  • Backup support to the Counter team as required
  • Provide weekly sales reports
  • Participate in the afterhours call out service provided to our customers
  • Arrange and support customer training with vendor support

What You Offer

  • Minimum three to five years of HVAC/R sales experience
  • Post-secondary education in HVAC
  • Organized, independent and persistent individual who has a strong desire to sell and succeed
  • Superior communication and interpersonal skills
  • Customer service oriented
  • Computer literate
  • Refrigeration skills and knowledge
  • Proven negotiation, sales and leadership abilities

Why work for CE Canada?

  • Our culture and mindset are focused on leading sustainable, ambitious, strategic growth through engagement, empowerment and accountability
  • We are a team built on trust and integrity
  • We believe our people are what delivers a high level of customer experience
  • We offer competitive salary, incentive and benefits
  • We invest a lot in valuable training, best-in-class tools, and a successful value add and sales methodology
  • We win and celebrate together

*Carrier Enterprise Canada is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If you are contacted for a job opportunity, please advise the Recruiter of any accommodations needed, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”) to ensure you have access to a fair and equitable process. Any information received relating to accommodation will be addressed and treated with confidentiality.